Deposit Operations Coordinator

Southern Security Federal Credit Union • Collierville, TN

3d

About The Position

The Deposit Operations Coordinator is responsible for processing, posting, and reviewing all Wires, ACH Originations, and Exception Payrolls, as well as balancing ATM Deposit clearing accounts. This role also involves completing related reports and records, maintaining files, and professionally assisting members and vendors. Additionally, the coordinator performs related clerical duties as required.

Requirements

• High school graduate or equivalent.
• Thorough knowledge of card processing procedures and requirements.
• One to two years of related experience.
• Proficient in Excel.
• Excellent communication skills.
• Service-oriented, including the ability to assist others with a positive attitude.
• Able to analyze accounts possessing solid math skills.
• Focused and attentive to detail.
• Confident decision-making skills.
• Well organized.
• Possesses strong business acumen and professionalism.
• Able to use PC and all related business equipment.

Responsibilities

• Processing, posting, and reviewing all Wires, ACH Originations, and Exception Payrolls.
• Balancing ATM Deposit clearing accounts.
• Completing related reports and records and maintaining files.
• Assisting members and vendors and notifying them as needed.
• Performing related clerical duties.
• Reviewing and processing all incoming/outgoing wires daily.
• Reviewing and releasing all ATM deposit checks daily.
• Placing proper holds and managing the risk of fraudulent checks.
• Reconciling ATM Deposit Clearing Account daily.
• Assisting with the processing of ACH return files.
• Managing the retention of all Wire and ACH archives and logs.
• Assisting members and credit union branches with the processing of IRA transactions.
• Processing vendor payment requests from various business clients.
• Managing Bill pay subscriber approvals.
• Processing ACH originations.
• Processing exception payrolls.
• Processing return items.
• Obtaining and conveying information as needed.
• Composing correspondence as needed.
• Resolving (or referring) questions and requests promptly and courteously.
• Keeping members informed of Credit Union services and policies.
• Maintaining and projecting the Credit Union's professional reputation.
• Maintaining confidentiality.
• Assisting branches and related departments as needed.
• Answering questions and resolving problems as needed.
• Supporting credit union personnel as needed.
• Assisting with intradepartmental backup duties as needed.
• Keeping management informed of area activities and of any significant problems.
• Attending and participating in meetings as required.
• Ensuring that the work area is clean, secure, and well maintained.
• Completing special projects as assigned.
• Staying abreast of changes in card dispute processing, wire processing, and other operations/policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED