Deployment Technician
About The Position
Looking for resources to support a large-scale Device Replacement Project (DRP), focused on upgrading over 3,000 endpoints to Windows 11 across multiple hospital and clinical sites in Central New York (Cooperstown, Utica, and surrounding areas). This role involves deploying, configuring, and replacing desktops and laptops as part of an enterprise-wide Windows 11 upgrade initiative. The technician will execute bulk device deployments based on scheduled site plans, coordinate with end users to minimize disruption to clinical operations, and assist with hardware setup, imaging, basic networking, Active Directory tasks, and ticketing system updates. The position requires following deployment schedules while remaining flexible to adjust based on on-site needs, traveling between multiple sites within a large regional footprint, and collaborating with desktop engineers, network teams, and IT leadership. Basic troubleshooting and issue escalation are also key responsibilities.
Requirements
- Deployment
- Hardware
- Troubleshooting
- Imaging
- Customer service
- Install
- Windows 10
- Windows 11
- Active Directory
Nice To Haves
- Health care experience
Responsibilities
- Deploy, configure, and replace desktops and laptops as part of an enterprise-wide Windows 11 upgrade initiative
- Execute bulk device deployments based on scheduled site plans
- Coordinate with end users (providers, nurses, staff) to minimize disruption to clinical operations
- Assist with hardware setup and imaging
- Assist with basic networking connectivity
- Assist with Active Directory tasks (account setup, permissions, device joins)
- Assist with ticketing system updates and issue tracking
- Follow deployment schedules while remaining flexible to adjust based on on-site needs
- Travel between multiple sites within a large regional footprint (6,000 sq. miles)
- Collaborate with desktop engineers, network teams, and IT leadership
- Provide basic troubleshooting and escalate issues when necessary
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
