Deployment Technician

TEKsystemsCity of Utica, NY
$20 - $25Onsite

About The Position

Looking for resources to support a large-scale Device Replacement Project (DRP) for our healthcare client, focused on upgrading over 3,000 endpoints to Windows 11 across multiple hospital and clinical sites in Central New York (Cooperstown, Utica, and surrounding areas). Deploy, configure, and replace desktops and laptops as part of an enterprise-wide Windows 11 upgrade initiative. Execute bulk device deployments based on scheduled site plans. Coordinate with end users (providers, nurses, staff) to minimize disruption to clinical operations. Follow deployment schedules while remaining flexible to adjust based on on-site needs. Travel between multiple sites within a large regional footprint (6,000 sq. miles). Collaborate with desktop engineers, network teams, and IT leadership. Provide basic troubleshooting and escalate issues when necessary.

Requirements

  • Deployment
  • Hardware
  • Troubleshooting
  • Imaging
  • Customer service
  • Install
  • Windows 10
  • Windows 11
  • Healthcare experience
  • Active Directory experience

Responsibilities

  • Deploy, configure, and replace desktops and laptops as part of an enterprise-wide Windows 11 upgrade initiative
  • Execute bulk device deployments based on scheduled site plans
  • Coordinate with end users (providers, nurses, staff) to minimize disruption to clinical operations
  • Assist with hardware setup and imaging
  • Assist with basic networking connectivity
  • Assist with Active Directory tasks (account setup, permissions, device joins)
  • Assist with ticketing system updates and issue tracking
  • Follow deployment schedules while remaining flexible to adjust based on on-site needs
  • Travel between multiple sites within a large regional footprint (6,000 sq. miles)
  • Collaborate with desktop engineers, network teams, and IT leadership
  • Provide basic troubleshooting and escalate issues when necessary

Benefits

  • Medical
  • dental
  • vision
  • Critical Illness
  • Accident
  • Hospital
  • 401(k) Retirement Plan
  • Life Insurance
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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