HQ Mid Desktop Engineer
General Dynamics Information Technology•Alexandria, VA
•$32 - $43•Remote
About The Position
We’re seeking a Deployment Technician to support laptop refresh projects, asset deployment, and technology modernization initiatives. This role involves deploying, installing, configuring, and supporting Government Furnished Equipment (GFE) such as laptops, monitors, docking stations, printers, and peripherals for onsite and remote users. The technician will work closely with deployment, inventory, warehouse, and support teams to ensure efficient delivery, installation, recovery, and asset accountability.
Requirements
- 1–3 years in IT deployment, desktop support, inventory, logistics, or asset management
- Strong organization, attention to detail, and communication skills
- Ability to work independently and in a fast‑paced environment
- Able to lift, move, and package IT equipment
- Experience with Windows laptops and desktop environments
- Knowledge of imaging, deployment, configuration, and hardware setup
- Proficiency with Microsoft Office Suite
- Basic troubleshooting for laptops, monitors, printers, and peripherals
- High School Diploma or GED required
Nice To Haves
- Associate degree in IT or related field preferred
- CompTIA A+, HDI, or similar certification preferred
- Experience with asset management systems and barcode scanners preferred
Responsibilities
- Deploy, install, and configure IT equipment for onsite users
- Set up laptops, monitors, docking stations, printers, and peripherals
- Perform basic troubleshooting, testing, and cable management
- Scan/process documentation for asset tracking accuracy
- Prepare/test laptops for remote users and coordinate shipments
- Maintain inventory through scanning and data entry
- Recover legacy equipment and process returns for redeployment or disposal
- Support refresh projects, office moves, and new‑hire setups
- Coordinate across deployment, warehouse, inventory, QC, and support teams
- Maintain organized staging/storage areas
- Deliver professional customer service and follow asset management procedures
Benefits
- 401K with company match
- Competitive pay
- Paid time off
- Medical plan options
- Health Savings Accounts
- Dental plan options
- Vision plan
- 401(k) plan
- Full flex work weeks where possible
- Variety of paid time off plans, including vacation, sick and personal time, holidays
- Paid parental, military, bereavement and jury duty leave
- Short and long-term disability benefits
- Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
