Deployment Strategist

GovSignals•New York, NY

3d•$100,000 - $150,000•Hybrid

About The Position

GovSignals is the AI system of work for government contracting, helping organizations move faster in a procurement process that often can't keep pace with evolving threats. We're the only startup applying AI to government contract data in both FedRAMP High and DoD Impact Level 5 (IL5) environments. Our platform monitors 5,000+ live government data sources, 100,000+ agencies, and 2 million+ government contracts in real time, serving customers from growing contractors to Fortune 500 defense primes. In just 18 months, we've earned FedRAMP High and IL5 authorizations, joined GSA MAS and the MDA SHIELD IDIQ, and signed some of the biggest names in government contracting. We're hiring multiple Deployment Strategists to expand our deployment team. You'll work directly with the CPO and own the customer relationship from the moment a deal closes: onboarding, activation, training, and the expansion that follows. You're responsible for customers getting measurable value; for contractors: a stronger pipeline, faster proposal cycles, and more wins; for agencies: faster market research and acquisitions that close on schedule. You'll work with one side of the table: either government contractors (VPs of Business Development, Capture Managers, and Proposal Directors) or government agencies (Contracting Officers, Program Managers, and Executives). GovSignals offers them what no other platform can: a roster of AI agents that own each phase of government contracting, pre-award to post-award: market intelligence, capture, proposals, and post-award contracting. The same agents serve contractors that respond to work and agencies that solicit it, with strict data isolation between customers. On a freshly released solicitation, in under an hour, the platform produces market research, a basis of estimate, a clause review,, and a first-draft proposal package. You configure it to each customer's workflow, train their teams, measure adoption, and drive expansion.

Requirements

3+ years in Customer Success, Professional Services, Implementation, or Account Management at a high-growth B2B SaaS company — owning complex enterprise accounts with multiple stakeholders and long timelines.
You've built a function or process where none existed: a SOP, an onboarding motion, or a deployment practice.
Credible with senior buyers and government officials, and able to move a deployment forward without formal authority.
Government-contracting fluency, or a fast path to it. You know how to build a compliance matrix, can explain the difference between a GSA Schedule and an OTA, and understand the recompete calendar and red-team review.
Technical enough to understand APIs, data flows, and product configuration.

Nice To Haves

experience deploying software residing in FedRAMP, IL, or other regulated environments
a background in government contracting, the military, or the intelligence community.

Responsibilities

Own onboarding from signed contract through go-live, as the single point of accountability for getting a customer activated.
Run discovery with new customers: map how their BD, capture, and proposal teams operate, then build a deployment plan around their org structure, procurement workflow, and compliance constraints.
Translate a customer's workflow into product configuration, training, and a measurable path to value.
Drive expansion and renewals through documented ROI to new teams and use cases
Carry customer feedback into product, pricing, and roadmap decisions, and turn cross-account patterns into go-to-market input.
Work closely with the Product Engineering team to improve the product.