Deployment Strategist

TRM Labs

2d • Hybrid

About The Position

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. TRM Labs is building AI-powered intelligence for fighting financial crime across public and private sector customers. Our Customer Success team ensures customers extract maximum value from TRM and operationalize blockchain intelligence in their day-to-day work. As a Deployment Strategist for our public sector book, you'll be the trusted advisor to federal agencies and law enforcement as they scale investigative capabilities on TRM.

Requirements

• Prior experience on the government side as a former LE, IC, or agency analyst, or an embedded contractor, with hands-on crypto-tracing or blockchain investigative experience and the ability to validate a others on their crypto trace and guide them to the right methodology.
• Experience working with government or other high-trust, high-stakes customers where you owned the relationship end to end: driving adoption and enablement, and doing the work that sets up renewals and expansion (even if you weren't the one negotiating contracts).
• A strong communicator and trainer who can break down complex investigations for analysts of varying skill levels and stand up onboardings and trainings that drive adoption.
• Fluent with AI tools and able to use them as a force multiplier, with the judgment to verify what they produce.

Responsibilities

• Draft and send client alerts on new sanctions designations within hours of release.
• Turn around same-day guidance for stuck customer traces, walking them through TRM methodology.
• Respond to urgent questions same-day and stand up tailored training within days.
• Own a portfolio of public sector accounts, serving as the trusted bridge between TRM and government missions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed