Deployment Strategist - Forward Deployed Engineering

Dreamdata•New York, NY

1d•$100,000 - $110,000•Onsite

About The Position

Dreamdata is hiring a Deployment Strategist for its Forward Deployed Engineering team. The role helps prospects and customers deploy a go-to-market engine tailored to their needs and realize value from the Dreamdata platform. The strategist becomes an expert in the platform and guides customers from early-stage go-to-market reporting and attribution toward the standard enabled by Dreamdata. This is a hands-on, customer-facing role involving technical discovery, requirements gathering, implementation, and resolution of technical blockers during onboarding. The strategist also identifies customer usage patterns and gaps, shares feedback with internal teams, and helps improve the product and onboarding experience. The role is based in New York, NY, with some travel to the Copenhagen office expected.

Requirements

2–4 years of experience in a customer-facing role, such as implementation, onboarding, solutions consulting, customer success, or technical account management.
Hands-on experience with modern go-to-market tools, including advertising platforms such as LinkedIn, Google, or Meta; web tagging infrastructure such as Google Tag Manager; CRMs such as HubSpot, Salesforce, or Microsoft Dynamics; and marketing automation platforms such as HubSpot, Marketo, or Clay.
Ability and curiosity to develop a deep understanding of Dreamdata’s data model and connect it to customer business needs.
Understanding of B2B marketing attribution, its relevance to revenue teams, and its complexities.
Practical experience building automations or workflows with AI tools such as Claude or ChatGPT.
Ability to explain integrations in technical detail to engineers and in business terms to executives.
Strong project management, cross-functional collaboration, and customer communication skills.

Nice To Haves

Cloud platform experience or certifications, ideally Google Cloud.
Experience with server-side tracking and/or REST APIs.
A project management certification, such as PMP or CAPM.
Change management experience guiding customers through new ways of working or technology adoption programs.
SQL experience.

Responsibilities

Lead new customers through structured onboarding, from requirements gathering to a high-quality Dreamdata platform setup.
Run kickoff and discovery sessions to understand customers’ go-to-market motion, reporting goals, and technology stack.
Coordinate access to the CRM, marketing tools, and data sources required for implementation.
Validate data quality and attribution outputs against customer expectations, resolve setup issues before handoff, and train customer teams on relevant reports and workflows.
Run Build with Dreamdata Clinics and customize the platform using Dreamdata’s Agent, MCP Server, or Data Warehouse based on customer needs.
Document and automate repeatable onboarding processes, templates, and best practices.
Share customer feedback and recurring technical issues with Product, Sales Engineering, and Customer Success to improve the customer experience.
Identify customer usage patterns and product gaps to inform future product development.