Deployment Strategist

The Military Veteran•Columbia, WA

11d•Hybrid

About The Position

The company is seeking a Deployment Strategist to serve as a key interface between customers and internal teams throughout the customer engagement lifecycle. This is not a traditional sales role; the Deployment Strategist will build trusted customer relationships, understand operational challenges, coordinate internal resources, support implementation, and identify opportunities to deepen and expand customer engagements. The ideal candidate combines strong communication skills, operational credibility, business judgment, and the ability to navigate complex organizations. Successful candidates will be comfortable working with senior stakeholders, coordinating cross-functional teams, and moving initiatives forward in dynamic environments.

Requirements

Experience in a customer-facing, operational, business development, account management, consulting, or related role
Strong communication, presentation, and relationship-building skills
Demonstrated ability to work with multiple stakeholders and navigate complex organizations
Strong problem-solving and business judgment
Ability to coordinate cross-functional teams and drive initiatives to completion
Comfort operating independently in ambiguous and fast-moving environments
Ability to manage multiple priorities and customer engagements
Interest in emerging technology and solving complex operational challenges

Nice To Haves

Military leadership experience, particularly in operational or technical communities
Experience in technology, government, defense, aerospace, industrial, consulting, or other complex B2B environments
Experience developing proposals, presentations, or customer-facing materials
Experience in business development, strategic growth, account management, customer success, consulting, or technology implementation
Experience engaging senior-level stakeholders
Passion for mission-oriented work and emerging technology

Responsibilities

Own and develop customer relationships throughout the engagement lifecycle
Serve as a primary point of contact for customer stakeholders and partners
Help customers evaluate, implement, and expand the use of company solutions
Identify opportunities to strengthen and grow existing customer relationships
Coordinate with internal product, engineering, operations, and leadership teams
Develop presentations, proposals, briefings, and other customer-facing materials
Support demonstrations, workshops, executive meetings, and other customer engagements
Gather customer feedback and communicate priorities to internal teams
Build and maintain relationships with key organizations and stakeholders
Represent the company at customer meetings, industry events, and partner engagements
Help develop repeatable approaches to customer engagement and implementation as the company grows