Deployment Strategist | Remote | US East Coast

n8n•Boston, MA

2d•Remote

About The Position

The Deployment Strategist helps enterprise customers turn isolated workflow automation wins into scalable operating models that deliver measurable business impact. The role leads the business, adoption, and governance workstream across high-value enterprise deployments, partnering closely with Forward Deployed Engineers to translate customer problems into adopted workflows that address operational needs. The strategist leads organizational work during focused on-site deployments, from executive kickoff through closeout, and keeps engagements focused on high-value opportunities. They help customers establish automation ownership, decision-making, prioritization, enablement, and adoption practices; map business processes; develop prioritized automation roadmaps and business cases; and demonstrate expected value in terms that align with customer priorities. The role also builds trust across stakeholder groups, identifies expansion signals for handoff to Customer Success, and contributes field learnings to internal playbooks, product feedback, and repeatable deployment approaches. This is a remote-first role listed for the US East Coast. The position requires willingness to travel roughly 30–50% for on-site engagements across Europe. The company language is English. The role is part of a fast-growing company that values autonomy, experimentation, and ownership, and offers equity and professional development support.

Requirements

Experience in deployment, implementation, consulting, solutions, or technical customer success roles at a B2B software company.
Experience driving adoption with enterprise customers in complex, high-stakes, on-site environments.
Ability to map business processes and identify clear automation opportunities in unfamiliar operations.
Ability to help customers define governance, ownership, and ways of working to scale automation sustainably.
Ability to build value cases, estimate impact, and prioritize automation roadmaps based on business outcomes.
Technical fluency: understanding of technical architecture, ability to demo convincingly, and ability to recognize when a solution does not fit customer needs; coding is not required.
Ability to build trust across organizational levels, manage competing priorities, and identify decision-makers.
Ability to explain complex technical concepts clearly and compellingly to senior stakeholders.
Willingness to travel roughly 30–50% of the time for on-site engagements across Europe.
Fluent English communication with technical, operational, and executive audiences.
For work outside Germany, candidates must already have the right to work in the applicable country; the company can sponsor visas to Germany.

Nice To Haves

Fluency in one or more additional European languages.
Experience helping customers adopt workflow automation, integration, AI automation, or internal tooling platforms.
Experience guiding teams through new operating models, governance processes, or technology adoption programs.
Experience with enterprise transformation initiatives dependent on stakeholder alignment, enablement, and measurable business outcomes.
Ability to turn field learnings into clear feedback for product and engineering teams.

Responsibilities

Lead the organizational workstream during focused on-site deployments, from executive kickoff to closeout.
Partner with a Forward Deployed Engineer to turn customer problems into adopted workflows that solve operational pain.
Keep engagements focused on the highest-value opportunities.
Guide customers in implementing an automation operating and governance model for sustainable scaling.
Help define ownership, decision-making, prioritization, enablement, and adoption practices across technical and business teams.
Map business processes to identify high-impact automation opportunities in unfamiliar customer environments.
Develop and manage an automation roadmap with prioritization criteria, sequencing, and ROI logic.
Build business cases by estimating impact, modeling value, and connecting automation to executive priorities.
Build trust across technical teams, operators, executives, champions, skeptics, and decision-makers.
Identify upsell and expansion signals during engagements and hand them to the Customer Success team.
Feed deployment learnings into internal playbooks, product feedback loops, and repeatable deployment motions.

Benefits

Competitive compensation.
Equity ownership in n8n.
Europe: 30 vacation days plus local public holidays; US: 20 vacation days, 8 sick days, and public holidays.
Health benefits according to local country norms in Europe; US medical plans, including a no-cost premium HDHP option with a pre-seeded HSA, plus dental and vision coverage.
Pension contributions according to local country norms in Europe; US 401(k) retirement plan with a 4% employer match.
Company-paid short-term and long-term disability insurance and life insurance in the US; benefits according to local country norms in Europe.
€1,000 (or equivalent) annual career-growth budget for courses, books, events, or coaching.
Remote-first work across Europe with regular off-sites for team bonding.
$100 per month to support open-source projects.
Regular company hackathons.