Deployment Quality Specialist

Base Power CompanyAustin, TX
Onsite

About The Position

Base Power Company is seeking a detail-oriented and analytical Deployment Quality Specialist to ensure the highest standards of our battery installations. This role is responsible for the critical final review of all installation projects, verifying that each meets our quality benchmarks and complies with all relevant codes. The Deployment Quality Specialist will analyze close-out photos, manage rework processes for any deficiencies, and maintain key metrics on installer performance. This position is essential for upholding our commitment to excellence, ensuring system safety and reliability, and driving continuous improvement among our installation partners.

Requirements

  • 2+ years of experience in site survey review, electrical installation, quality control, or a related technical field
  • Proficiency in interpreting technical drawings and creating detailed diagrams
  • Excellent analytical skills with the ability to meticulously review visual data from photographs
  • Strong organizational skills and the ability to manage multiple tickets and priorities simultaneously
  • Exceptional attention to detail and a commitment to high-quality work
  • Proficient with computer software, including ticketing systems and data tracking tools
  • Experience in a quality assurance or quality control role
  • Strong problem-solving and root cause analysis skills

Nice To Haves

  • Experience with solar, battery, or EV charger installations
  • Familiarity with performance management and vendor score-carding
  • Certification in electrical or solar installation
  • Knowledge of specific local electrical codes

Responsibilities

  • Review install close-out photos and documentation to verify quality and adherence to installation standards
  • Identify installation defects, compliance issues, or deviations from the initial design
  • Create, assign, and manage rework tickets to ensure timely and effective resolution of installation deficiencies
  • Track and analyze installer performance metrics to identify trends, training needs, and areas for improvement
  • Communicate effectively with installation partners regarding quality expectations and required corrective actions
  • Maintain a comprehensive database of installation quality records and rework activities
  • Provide feedback to the Site Planning and Engineering teams to help refine installation standards and prevent future issues
  • Develop and update quality control checklists and documentation for the installation process
  • Report on key quality metrics and installer performance to management
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