Deployment Engineering Manager
About The Position
Magna New Mobility is a business unit inside Magna International leveraging Magna’s technology building blocks, developing new capabilities, and entering new markets and use cases. Our products include advanced solutions for urban markets, industrial intralogistics, commercial and autonomous vehicles. Magna New Mobility is also creating advanced software solutions that integrate with next-generation hardware. Our software is a core driver - turning our hardware into smart, integrated platforms for partners eager to advance the mobility sector. Magna's New Mobility group is not just about building individual technologies; we aim to create integrated solutions that address the complex challenges of moving people efficiently and cost effectively in the 21st century. Join us in advancing and shaping the future of mobility.
Requirements
- Bachelor’s degree in Robotics, Manufacturing, Electrical Engineering, Mechanical Engineering, Manufacturing Engineering or a related technical field.
- 7+ years of experience in robotics, industrial automation, or deployment engineering roles, including at least 2 years in a team leadership or project management capacity is required.
- Proven track record of managing customer-facing technical deployments across multiple locations.
- Excellent verbal and written communication skills, with the ability to convey complex technical information to a variety of audiences including executive stakeholders and frontline operators.
- Strong leadership and interpersonal skills with the ability to inspire and motivate cross-functional teams.
- Demonstrated problem-solving capabilities, especially in ambiguous or high-pressure situations.
- Proficiency in technical documentation, data reporting, and project planning tools (e.g., Jira, Confluence, Smartsheet).
- Organized and detail-oriented with the ability to manage multiple priorities simultaneously.
Responsibilities
- Lead a team of Deployment Engineers responsible for executing and supporting AMR installations across North America and potentially Europe.
- Own the deployment process end-to-end: from site readiness assessments to post-go-live monitoring, ensuring successful transitions to customer operations or support.
- Drive project planning, coordination, and execution with a focus on meeting deployment milestones and exceeding customer expectations.
- Act as the primary point of escalation for deployment-related challenges, driving technical issue resolution, and ensuring alignment with product and operations teams.
- Collaborate cross-functionally with Solution Engineering, Product Management, and Software/Hardware teams to provide customer feedback and influence product roadmaps to focus on fast, efficient deployments.
- Develop and standardize training documentation, troubleshooting playbooks, site hand-over checklists, and field deployment best practices.
- Provide regular status reporting to leadership on project timelines, risks, and team performance.
- Support talent development by mentoring and coaching team members and leading performance management processes.
Benefits
- annual performance based bonus
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What This Job Offers
Job Type
Full-time
Career Level
Manager
