Deployment Engineering Intern

Base Power Company • Austin, TX

4d • Onsite

About The Position

As a Deployment Engineering Intern, you'll get hands-on experience supporting the team that serves as Base's mission control for field operations. You'll work alongside experienced engineers and electricians in a fast-paced, highly collaborative environment, helping to keep every battery installation and service call safe, efficient, and successful. You'll learn by doing — and what you do will directly impact how we deliver affordable energy at scale.

Requirements

• Current junior or senior in an undergraduate program, or a graduate student, in Electrical Engineering, Computer Engineering, or a related technical field.
• Strong foundation in electrical concepts and fundamentals.
• Passion for hands-on problem solving and working close to real-world systems.
• Curious, self-motivated, and able to stay calm and focused in a fast-paced environment.

Nice To Haves

• Familiarity with monitoring or ticketing tools (e.g., Grafana, Retool, Jira, Odoo) is a plus.
• Exposure to electrical code, hardware troubleshooting, or field operations is a plus.

Responsibilities

• Collaborate with Deployment Engineers to support field crews during live installations and service calls.
• Participate in real-time troubleshooting alongside experienced engineers over phone, text, and Slack.
• Support fleet monitoring using tools like Grafana and Retool to flag system health issues and surface trends.
• Help create and maintain troubleshooting aids, hardware defect logs, and deployment playbooks.
• Analyze patterns from field interactions to identify recurring issues and improvement opportunities.
• Contribute to cross-team conversations with hardware, software, and Member Experience to share what's coming back from the field.

What This Job Offers

• Career Level: Intern