Deployment Coordinator

BinSentry • Dallas, TX

3d • Remote

About The Position

BinSentry is an extremely fast-growing ag-tech company focused on providing solutions for the agriculture supply chain that help increase efficiency, reduce costs, and enhance profitability. BinSentry offers technology solutions that pair best-in-class optical sensors with user-friendly software to provide customers with enhanced forecasting and decision-making capabilities. The Deployment Coordinator supports the installation process for the ProSense HD product line, working closely with the Deployment Manager to keep installations, services, and expansions moving on schedule. This position helps coordinate between Sales, Customers, and Installation Partners, maintains accurate tracking of work orders and fleet health, and assists with site surveys, logistics and documentation. This position reports to the Deployment Manager.

Requirements

• Experience in project coordination, scheduling, or operations support (ag-tech or agricultural experience a plus).
• Strong organizational and communication skills for coordinating across internal teams and external partners.
• Comfortable working with data and trackers to monitor status and flag issues.
• Comfortable with travel across the U.S. and Canada as needed.
• Basic proficiency with measurement tools (laser measure, tape measure) and electronic devices (smartphone, modem) a plus.
• Comfortable with climbing ladders and using small elevators. Also, not afraid of heights.
• Works well independently and in teams.
• Organized, detail-oriented, and diligent in record-keeping.
• Service-minded attitude and strong problem-solving capabilities.
• Ability to manage multiple tasks and priorities simultaneously.
• Positive demeanor and collaborative spirit, with a drive to deliver exceptional customer experiences.

Nice To Haves

• ag-tech or agricultural experience

Responsibilities

• Support scheduling and coordination of HD installations, services, and expansions with Sales, CS customers, and installation partners.
• Serve as a secondary point of contact for BinSentry Partners on install, service, and expansion logistics.
• Help maintain the Survey Tracker and Installation Calendar with up-to-date dates by customer.
• Assist the Deployment Manager in responding to Sales and CS inquiries on installation status.
• Work with the Operations Specialist to ensure Work Orders are created and delegated in the system to facilitate install or service by partners (or customers).
• Assist in gathering and organizing bin dimensions, installation measurements, and site details ahead of surveys.
• Maintain and update information in BinSentry's Work Order system.
• Help prepare customer documentation packages used to guide installation.
• Support initial training sessions for BinSentry Partners or customer installation staff (e.g., millwright, electrician, etc.) as needed.
• Provide day-to-day installation support, answering questions and helping troubleshoot logistics or scheduling issues.
• Relay field learnings, use-cases, questions, or change requests to the Deployment Manager and Product Management.
• Suggest improvements to survey and installation processes, including content, instructions, device handling, and record-keeping.
• Support the Deployment Manager in maintaining the Site Survey Tracker and HD New Customer Tracker for Operations Update meetings.
• Provide input to the Installation Tracker maintained by CS.
• Participate in weekly status meetings with the Deployment Manager.
• Support installation planning, scheduling, and site assessment logistics.
• Collect, organize, and maintain critical site and equipment information.
• Monitor fleet RYG status weekly and help drive follow-up action.
• Assist in troubleshooting and best-practice guidance for product usage.

Benefits

• Competitive Compensation Includes base salary, and potential bonus or equity packages.
• Health & Dental Benefits Company-paid group health and dental benefits (if Canadian) or a comparable benefits package (if American).
• Tools & Equipment All essential tools and equipment needed for the role.
• Growth & Impact A meaningful mission in which you can directly participate. Opportunities for professional development in a fast-growing tech company. Brag-worthy company swag.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed