Deployment Coordinator Supervisor

Metrea•Tampa, FL

2d•$68,000 - $85,000•Onsite

About The Position

Metrea is seeking a Deployment Coordinator Supervisor (DCS) to lead a team of Deployment Coordinators. This role serves as the senior administrative and operational authority for deployment readiness, travel execution, and compliance for assigned personnel. The DCS ensures personnel are prepared for timely deployment, that travel and expense activities meet contract and Department of Defense requirements, and that deployment coordination processes are executed consistently and at scale. Responsibilities include workload management, escalation handling, process standardization, and cross-functional alignment. The role requires adaptability and flexibility in a rapidly changing operational environment, overseeing team use of systems such as Microsoft Dynamics 365 (D365 or ABACUS), Concur, Monday.com, SharePoint, and the Synchronized Pre-deployment Operational Tracker (SPOT). Strong leadership, attention to detail, and the ability to influence across functions are essential.

Requirements

5–7 years of experience supporting program operations and/or administrative leadership, including managing travel, expenses, and program administration in government or complex corporate environments with demonstrated team leadership responsibilities
Working knowledge of DoD travel regulations, with strong familiarity with Joint Travel Regulations (JTR) and government per diem rules; able to ensure compliance at scale
Advanced proficiency in Microsoft Office Suite and collaboration tools (e.g., Teams, SharePoint, OneDrive). Experience with enterprise platforms such as Microsoft Dynamics 365 or ABACUS, plus Concur, and ability to drive adoption of Monday.com and SPOT across the team
Proven ability to manage multiple priorities, lead teams effectively, and maintain high operational standards across high-volume workflows
Strong written and verbal communication skills; ability to train and guide stakeholders at multiple organizational levels and influence outcomes
Demonstrated ability to enforce rigorous standards for accuracy, compliance, and documentation quality
Ability to lead through shifting priorities, evolving deployment requirements, and time-sensitive operational needs

Nice To Haves

Experience supporting Department of Defense or government contracts, including knowledge of Fly America Act requirements and contract specific travel guidelines
Familiarity with SPOT and the Letter of Authorization process
Experience leading deployment readiness or operational coordination teams
Experience implementing process improvements or operational standardization initiatives
Experience using Monday.com or similar project management tools at scale

Responsibilities

Supervise, coach, and develop Deployment Coordinators across multiple sites; assign/prioritize workload and monitor output, quality, and responsiveness
Establish performance expectations; run performance reviews; support hiring, onboarding, and training; serve as escalation point for complex/high-impact issues
Oversee deployment coordination execution end-to-end (personnel/files); validate accuracy, completeness, and compliance; standardize workflows across timekeeping, expenses, and travel
Monitor service levels and operational metrics (response times, submission deadlines, compliance); identify gaps and drive corrective actions
Lead timecard oversight in D365, including review cadence, missing timesheet enforcement, correction routing, trend identification, and process improvements
Manage expense reporting oversight to ensure timely, accurate submissions and contract compliance (receipts, categorization, escalations resolution)
Oversee travel authorization preparation and booking coordination, ensuring JTR/contract compliance, timely approvals, and resolution of approval bottlenecks
Ensure deployment readiness completion (Theater Entry Requirements, SPOT entries, Letters of Authorization, renewal tracking), validate readiness prior to deployment, and manage schedule risks
Oversee onboarding/offboarding execution (system engagement within 24 hours, training coverage, termination/deactivation processes, final submissions) and improve readiness timelines
Own systems/data governance (Teams/SharePoint/Monday/D365/Concur/SPOT, trackers, audits, troubleshooting) and coordinate cross-functionally with Site Ops, Finance, People, and Travel partners to resolve issues and implement standard operating procedures