Deployment & Change Execution Specialist

Royal Bank of Canada•Dartmouth, NS

5d•Onsite

About The Position

The Deployment & Change Execution Specialist will lead the design, planning, delivery, testing, communications and coordination of training to ensure operational excellence, compliance, and employee readiness for all transformation initiatives—from process improvements and system upgrades to regulatory adaptations and organizational redesigns across Accounting Services (AS), Cost Allocation Services (CAS) and Financial Application Services (FAS). This role combines strategic planning, stakeholder management, and hands-on execution to align with strategic initiatives within the organization.

Requirements

Undergraduate degree with 3+ years relevant experience
Excellent change management skills
Proven track record in fast-facing operational environments
Demonstrated ability to manage competitive priorities and deliver results under tight deadlines
Excellent interpersonal and highly developed communication skills (verbal and written)
Strong MS Office skills – Word, Outlook, Excel and PowerPoint
Knowledge of SAP, PeopleSoft, Great Plains
An innovative thinker who is proactive and well organized with attention to detail

Nice To Haves

PMP designation
Experience working in financial institutions or banking sector in financial institutions

Responsibilities

Develop and maintain detailed test plans, schedules, and resource allocation across departments within FSS
Coordinate with stakeholders (e.g., developers, business analysts, end-users) to define test scope, objectives, and success criteria
Oversee the execution test cases, ensuring adherence to predefined standards
Track and report test progress, including defects, risks, and resolution status
Log, prioritize, and monitor defects
Facilitate communication between testing and project team to ensure timely fixes
Maintain comprehensive test documentation (e.g., test scripts, results)
Generate post-test reports summarizing outcomes
Develop and execute change management strategies aligned with business objectives
Assess change impact, identify risks, and design mitigation plans to address resistance or operational challenges
Partner with leadership to align communication, training, and support plans
Create and deliver targeted change communications for employees at all levels
Monitor change adoption, provide progress reports, and recommend adjustments to ensure success
Coach leaders and managers on driving change within their teams, fostering a culture of agility
Facilitate or support training sessions, ensuring alignment with learning objectives
Coordinate and support training sessions with teams across AS, CAS and FAS related to change
Coordinate project communications and ensure that project meetings and committees are updated on project milestones and appropriate meetings are scheduled
Prepare communication updates for distribution to the global user community of the enterprise finance applications. Develop and promote reusable templates to accelerate communications
Develop communication for distribution to business platforms on AS processes
Information management and the coordination of intra-departmental data requirements for system updates and maintenance schedules
Design, implement, and continuously update a cross-training matrix to identify skill overlaps, track training progress, and ensure role coverage across teams
Work with teams to create training plans for AS, CAS and FAS to align training plan with business priorities and address gaps in training
Facilitate or support training sessions, ensuring alignment with learning objectives
Maintain accurate records of training activities, inclusive of mandatory RBC courses