Deployment & Applications Engineer

Wonder Group•Boston, MA

10h•Hybrid

About The Position

About Wonder Everything’s on the menu at Wonder. Except compromise. Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot. Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale. Join us as we work to make great food more accessible. Within Wonder, the Robotics team is a core pillar of our innovation strategy. We build the automation solutions that help make Wonder’s 'no-compromise' promise possible at scale. Our mission is to use robotics to enable incredible variety and culinary authenticity. By reimagining the kitchen environment, we improve the daily experience of our team members and ensure every customer receives a perfect meal, every time. The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top-tier venture capitalists, and help us make great food more accessible. About The Opportunity As we expand our footprint of Infinite Kitchens, we are seeking a Robotics Deployment & Applications Engineer to support the deployment of our Infinite Kitchens across the country and development of customer solutions in the lab. This is an ideal role for someone with experience as a hands-on leader of technical teams during the deployment of automation related projects with a background in engineering and/or mechatronics. This is a full time role based in Boston with up to 75% travel to our deployment sites.

Requirements

2+ years of experience leading technical teams on site in high pace deadline driven environments.
You thrive in fast-paced environments and are skilled reprioritizing tasks dynamically.
An excellent communicator, capable of collaborating closely with internal teams and third parties to ensure successful outcomes.
Highly capable of building great relationships with your teams.
Fast learner and willing to support tests and product development in the lab
Adaptable and able to establish a clear path and objectives to often ambiguous requests and environments.
Highly adept with project management tools (eg. Jira) and techniques
You take pride in tracking details meticulously, and creating excellent documentation, ensuring tasks are completed efficiently, and continuously optimizing processes.
Highly knowledgeable about industrial automation systems and their deployment in commercial environments
Capable of working under pressure and flexible to travel to the deployment sites to support when needed
You bring a continuous improvement mindset, always seeking ways to refine processes and achieve better outcomes.
Have a Bachelor’s degree in Engineering, Operations Management, or a related field

Responsibilities

Lead the onsite deployments of Infinite Kitchens.
Serve as the primary point of contact onsite during deployments, coordinating between internal teams, the general contractor and external vendors.
Proactively identify and address potential risks or roadblocks, ensuring smooth project execution
Build and improve our project management and tracking systems for our deployments and maintenance
Continuously improve deployment and maintenance processes and documentation to improve efficiency and quality
Collaborate closely with our project managers and maintenance teams on long term improvement initiatives
Work closely with Hardware/Software Engineers in the lab supporting new projects, tests and product development (happens between deployments)
Learn internal software tools suggest improvements
Build prototypes and create test plans in collaboration with Engineering team
Project manage and execute internal tests of new and existing products
Lead and mentor a small team of technicians