Deployment Engineer

ZOLL Medical CorporationBroomfield, MA
Remote

About The Position

The Deployment Engineer is responsible for supporting the North American Hospital Sales force through utilization of their technical ability and product knowledge. This position will be responsible for the installation, configuration and training of customers who use the ZOLL Suite of software and hardware products focusing on resuscitation applications.

Requirements

  • B.S. Degree in Engineering or equivalent preferred
  • Technical Background is highly desired preferred
  • Strong presentation, customer service, and training skills
  • Experience with Single Sign On technologies
  • Strong technical aptitude and problem-solving approach
  • Experience in troubleshooting software installs
  • Excellent oral and written communication skills
  • Self-motivated and directed
  • Experience in providing support to a sales organization that focuses on selling complex enterprise-wide software and hardware solutions
  • Ability to travel to sales regions from a home office

Responsibilities

  • Installation and configuration of Software and Hardware Products into Hospital Systems
  • Perform training for clients either through on-site (travel required) or through remote tools
  • Participate in training for the Sales Teams as products develop
  • Contribute towards knowledge base articles for Sales Engineering and Support
  • Provide feedback to Marketing, Product Management, and Sales Management in order to assist in the further development of the RescueNet Product Suites and associated hardware
  • Attend trade shows as required to support the sales effort

Benefits

  • Comprehensive benefits plans
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