Deployed Product Manager, Codex

OpenAISan Francisco, CA

About The Position

OpenAI is hiring a Deployed PM to help our customers get maximally deployed on our products. This person is the product counterpart to Deployment Engineers: someone who can spot product expansion opportunities inside an account, build trust with technical and executive stakeholders, drive cross-functional execution, and turn blockers into momentum. The role sits at the intersection of product, technical deployment, and customer strategy. In this role, you will Act as the product lead inside strategic customer accounts, helping customers adopt and expand their use of OpenAI products. Identify opportunities for deeper deployment, new integrations, and broader product usage across teams and workflows. Build trusted relationships with technical stakeholders, engineering leaders, and executives, including representing product vision to C-level audiences. Partner closely with Deployment Engineers and GTM teams to drive successful implementations and long-term account growth. Translate customer needs and technical blockers into clear product feedback and execution paths for internal teams. Work hands-on with integrations, MCPs, tooling, and lightweight technical workflows when needed to unblock an account. Own lightweight PM work needed to support enterprise deployment, then hand off the right insights and opportunities to core product teams.

Requirements

  • Strong technical fluency and comfort working directly with engineers.
  • Strong product instincts, especially around identifying customer needs and translating them into product opportunities.
  • Excellent stakeholder management and communication skills.
  • Ability to present product strategy and deployment vision clearly to senior customer audiences.
  • Comfort operating across strategy, execution, and hands-on problem solving.
  • Bias toward action, ownership, and unblocking.

Nice To Haves

  • Operated in highly ambiguous environments and are comfortable being the connective tissue between customers, engineering, GTM, and product.
  • Highly credible with technical audiences and can work effectively with CTOs, senior engineers, and developer experience teams.
  • Excellent with stakeholders: polished in presentations, strong in customer conversations, and trusted in executive settings.
  • Can understand a customer's goals, translate them into a deployment strategy, and drive follow-through across multiple teams.
  • Builder-minded and willing to get hands-on when needed.
  • Likely have a background as a technical founder, product founder, technical PM, solutions or product lead, or in another role that combines technical depth with product judgment and customer-facing execution.

Responsibilities

  • Act as the product lead inside strategic customer accounts, helping customers adopt and expand their use of OpenAI products.
  • Identify opportunities for deeper deployment, new integrations, and broader product usage across teams and workflows.
  • Build trusted relationships with technical stakeholders, engineering leaders, and executives, including representing product vision to C-level audiences.
  • Partner closely with Deployment Engineers and GTM teams to drive successful implementations and long-term account growth.
  • Translate customer needs and technical blockers into clear product feedback and execution paths for internal teams.
  • Work hands-on with integrations, MCPs, tooling, and lightweight technical workflows when needed to unblock an account.
  • Own lightweight PM work needed to support enterprise deployment, then hand off the right insights and opportunities to core product teams.
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