Deployed Customer Engineer

Couchbase, Inc.

1d • $130,000 - $152,000 • Hybrid

About The Position

As a Deployed Customer Engineer (DCE), you are the technical bridge between Couchbase’s engineering excellence and our customers’ most ambitious business goals. You are an embedded technical partner who writes production-grade code, builds high-performance database architectures, and ensures our platform powers the heart of mission-critical, AI-driven applications. You will deliver strategic solutioning and work within customer engineering teams to deliver business outcomes through technical implementations.

Requirements

• Strong proficiency in at least two major languages (e.g., Java, Python, Go, Node.js, or C#).
• Deep understanding of NoSQL concepts, distributed systems, and SQL-based query languages (N1QL).
• Ability to explain complex technical trade-offs to both developers and executive stakeholders.
• Comfortable navigating Cloud environments (AWS, Azure, GCP) and container orchestration (Kubernetes/OpenShift).

Nice To Haves

• 5+ years of experience in Software Engineering, Site Reliability Engineering (SRE), or Technical Consulting.
• Proven track record of deploying large-scale distributed databases or data intensive applications.
• A drive to "Attack Hard Problems" and the empathy to "Be A Great Human" while working inside a customer’s environment.

Responsibilities

• Hands-on Coding: Write clean, scalable code to build integrations, APIs, and data models that connect Couchbase with customer ecosystems.
• Product Configuration: Expertly configure Couchbase Server, Capella (DBaaS), and Mobile products to optimize for latency, throughput, and reliability.
• Architecture Design: Design and implement advanced data architectures, including Vector Search and RAG (Retrieval-Augmented Generation) patterns for modern AI applications.
• Embedded Partnership: Integrate directly with customer development teams, participating in sprints and code reviews to ensure best practices are understood, implemented, and governed.
• Problem Solving: Act as the "boots on the ground" to troubleshoot complex distributed systems issues, performance bottlenecks, and deployment hurdles.
• Value Realization: Translate business requirements into technical milestones, ensuring the customer achieves a rapid Time-to-Value.
• Product Feedback Loop: Act as a conduit between the field and our core Product/Engineering teams, advocating for features and fixes based on real-world usage.
• Sales Alignment: Partner with Solution Engineers to identify expansion opportunities by demonstrating the "art of the possible" within existing accounts.

Benefits

• Generous Time Off Program - Flexibility to care for you and your family
• Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs
• Financial Planning - Retirement program and Business Travel Insurance
• Career Growth - Be valued, Create value approach
• Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed