Departmental Analyst 12 - CCWIS Project - Business Analyst - Lansing - 2 positions

State of Michigan • Lansing, MI

1d • Hybrid

About The Position

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. This position functions as the senior analyst providing coordination and development of CCWIS. The position will represent the CCWIS project in user groups and management meetings in presenting the technical/business side of the functionality in CCWIS. The position is assigned to participate in CCWIS requirements gathering, change management, gap analysis and deliverables. The position will also review and resolve help desk tickets. The position will provide actionable feedback, along with coordinating with other CCWIS staff on training plans, end-user documentation, program test scripts and user acceptance testing.

Requirements

• Possession of a bachelor's degree in any major.
• Three years of professional experience, including one year of experience equivalent to the experienced (P11) level in state service.
• One year experience with MiSACWIS/CCWIS is required.

Responsibilities

• Provide coordination and development of CCWIS.
• Represent the CCWIS project in user groups and management meetings in presenting the technical/business side of the functionality in CCWIS.
• Participate in CCWIS requirements gathering, change management, gap analysis and deliverables.
• Review and resolve help desk tickets.
• Provide actionable feedback, along with coordinating with other CCWIS staff on training plans, end-user documentation, program test scripts and user acceptance testing.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior