Department Workleader

Cleveland Clinic
Onsite

About The Position

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Department Workleader, you serve as a supportive, knowledge and reliable resource person on your team. You will focus on performing various essential tasks that facilitate quality patient care, unit cohesion, efficient workflow and appropriate training. Your work is essential to ensuring patients, families and visitors have the best experience possible. A caregiver in this position works 10:00pm to 6:30am Sunday through Thursday.

Requirements

  • High School Diploma or GED and three years of experience coordinating multiple tasks OR Associate’s Degree and two years of experience OR Bachelor’s Degree and one year of experience.

Nice To Haves

  • Leadership experience or experience providing work direction

Responsibilities

  • Serve as the work leader and perform various duties to support the department.
  • Coordinate resources for daily assignments and coordinate work schedules.
  • Distribute work to maintain departmental workflow and desk coverage.
  • Supervise the department function and resources in the absences of the manager.
  • Participate on project teams to build competency around specific department tools and methods for organizational performance improvement.
  • Conduct quality monitoring by providing training, recommending improved processes and maintaining documented processes and procedures.
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