Department Systems Coordinator

Providence•Mission Viejo, CA

About The Position

The Template Builder position supports provider schedules across the Providence Clinical Network (PCN) Southern California service area, ensuring effective template management and schedule optimization for a diverse range of clinical specialties. This role plays a crucial part in enhancing appointment availability and streamlining the scheduling process while ensuring strategic organizational access goals are met throughout the region. The Template Builder is accountable for all template enhancement requests, ensuring compliance with both local and regional guidelines, as well as optimization standards. This position will ensure access optimization agreements are met, provider preferences are respected, and the unique operational needs of each clinic are addressed. Core responsibilities include implementing, maintaining, and monitoring provider templates, investigating errors, and making design recommendations to improve scheduling availability across all platforms. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we Providence know that to inspire and retain the best people, we must empower them.

Requirements

Bachelor's Degree in Business Administration, Healthcare Administration, or related field or equivalent education/experience.
2 years of experience interacting with healthcare professionals, including physicians and all levels of healthcare staff.
2 years of experience with and demonstrated proficiency in EPIC EMR applications.
2 years of related experience.

Nice To Haves

2 years of experience in building or maintaining healthcare schedules.

Responsibilities

Supports provider schedules across the Providence Clinical Network (PCN) Southern California service area.
Ensures effective template management and schedule optimization for a diverse range of clinical specialties.
Enhances appointment availability and streamlines the scheduling process.
Ensures strategic organizational access goals are met throughout the region.
Accountable for all template enhancement requests, ensuring compliance with both local and regional guidelines, as well as optimization standards.
Ensures access optimization agreements are met, provider preferences are respected, and the unique operational needs of each clinic are addressed.
Implements, maintains, and monitors provider templates.
Investigates errors and makes design recommendations to improve scheduling availability across all platforms.