Department Support Representative

Capital Health (US)Hopewell, NJ
$18 - $23Onsite

About The Position

Performs administrative activities within established guidelines to support multiple department operations. Coordinates workflow to support and ensure smooth operation within multiple departments.

Requirements

  • High school diploma or GED.
  • One year of related experience.
  • Transcriptionist experience preferred
  • Excellent customer service, communication, interpersonal, and organizational skills.
  • Detail oriented.
  • Ability to spot inconsistencies in data.
  • Good understanding of English language.
  • Excellent time management skills and ability to meet deadlines.
  • Basic computer skills.

Nice To Haves

  • Transcriptionist experience

Responsibilities

  • Receives electronic diagnostic testing interpretations, including addendums from physicians and assures they are formatted and placed in the correct system within departmental timeframes.
  • Monitors patient flow by greeting and checking in patients, verifying accurate scripts and information needed for testing and facilitates corrections if needed.
  • Schedules and confirms appointments as needed to maintain department flow. Reschedules patients as needed.
  • Prepares and prints daily department schedules and medication reconciliation.
  • If supporting cardiology department, makes twice-daily hospital rounds to check/transfer studies on EKG machines as needed, and monitors event monitors on floors.
  • Completes data gathering for corporate compliance.
  • Orders, receives, picks up and distributes supplies, manages dietary supplies for patients and coordinates housekeeping/linen needs.
  • Verifies appropriate diagnosis code, places claims in EMR entering CPT, diagnosis and supervising physician.
  • Ensures that all patient identification or demographic information is secure at all times.
  • Monitors department(s) supply inventory and orders supplies as necessary.
  • Performs other duties as needed.

Benefits

  • Medical Plan
  • Prescription drug coverage & In-House Employee Pharmacy
  • Dental Plan
  • Vision Plan
  • Flexible Spending Account (FSA)
  • Healthcare FSA
  • Dependent Care FSA
  • Retirement Savings and Investment Plan
  • Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
  • Disability Benefits – Long Term Disability (LTD)
  • Disability Benefits – Short Term Disability (STD)
  • Employee Assistance Program
  • Commuter Transit
  • Commuter Parking
  • Supplemental Life Insurance
  • Voluntary Life Spouse
  • Voluntary Life Employee
  • Voluntary Life Child
  • Voluntary Legal Services
  • Voluntary Accident, Critical Illness and Hospital Indemnity Insurance
  • Voluntary Identity Theft Insurance
  • Voluntary Pet Insurance
  • Paid Time-Off Program
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