About The Position

This role provides essential support within the Emergency Care Center (ECC), focusing on administrative tasks, scheduling, and communication. The coordinator will manage work schedules, maintain calendars for leadership, record meeting minutes, and ensure accurate staffing plans. Responsibilities also include managing patient call backs for blood cultures and laboratory results, ordering supplies and equipment, and interacting with various hospital personnel. The position requires excellent communication and organizational skills, the ability to work independently in a high-stress, fast-paced environment, and a proactive approach to problem-solving and planning.

Requirements

  • Excellent written, verbal, and interpersonal communication skills.
  • Must be able to work independently, exhibiting self-motivation and effective use of time to meet deadlines.

Responsibilities

  • Computer entry and effective telephone etiquette.
  • Maintain work schedules for the Emergency Care Center (ECC).
  • Maintain calendars for ECC leadership, record meeting minutes, and schedule meetings.
  • Monitor work schedules prepared by Nurse Manager and address discrepancies.
  • Prepare master schedules four weeks in advance.
  • Maintain blood culture and laboratory call back log, performing patient call backs, relaying information, contacting pharmacies, and documenting in the patient record.
  • Perform equipment and supply rounds at least weekly and order as needed.
  • Interface with all levels of patient care personnel, hospital administration, and personnel agencies.
  • Exhibit positive interpersonal skills in a high stress environment while dealing with numerous interruptions.
  • Demonstrate proactive and creative thinking in planning staffing.
  • Exhibit initiative in organization, productivity, and outcome of responsibilities.
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