Department Support Asst West Mother Baby PRN

Trinity Health•MMCIA - MercyOne West Des Moines Medical Center Central IA, IA

6d•Onsite

About The Position

MercyOne is seeking a Department Support Assistant to perform clerical work and coordinate communications within the assigned nursing unit. This role facilitates communication between the nursing unit and other hospital departments, ensuring efficient operations and a positive patient experience. MercyOne Central Iowa is committed to improving community health through personalized and convenient care, operating Iowa's largest medical center and one of the Midwest's largest referral centers. With a large team of physicians, allied health professionals, and colleagues, MercyOne Central Iowa is a significant employer in the region.

Requirements

Must be at least 16 years of age.

Responsibilities

Performs clerical duties for the nursing unit by maintaining charts; answering multi-line phones; greeting and assisting customers in a friendly and timely manner; and sorting and distributing mail.
Utilizes computer applications (Electronic Health Records, etc.) and communication technologies (Teletracking, Vocera, Hillrohm System, etc.) effectively.
Communicates patient information or department needs such as dietary, environmental services, and all Information Technology issues.
Maintains a safe, neat, and organized work environment by ordering and stocking supplies, forms, and equipment as necessary.
Identifies and reports problems with supplies or equipment; enters repair requests; and conducts environmental rounding.
Prepares documents and records in compliance with regulatory requirements.
Demonstrates work practices consistent with safety, security, and infection control policies, including adhering to the Safe Medication Handling protocol for both delivery and removal of medications.
Conducts auditing of records, data, and transactions per unit management team request.
Maintains meeting room schedules.
Other duties as needed and assigned by the manager.