Department Support Asst Radiology PRN West

Trinity Health•Des Moines, IA

About The Position

MercyOne is hiring a Department Support Assistant for Medical Imaging. The role performs administrative duties for the department, greets patients and visitors, checks in patients and announces their arrival to the appropriate area, and completes patient registration as needed. The position is PRN, scheduled for four hours, with shifts that may vary. The assistant supports patient flow and department operations by maintaining accurate records, communicating with patients and staff, managing office supplies, and transporting or escorting patients as needed. The position requires working effectively in a busy environment with frequent interruptions.

Requirements

  • Typing ability and basic computer skills.
  • Proof of completion of Mandatory Reporter abuse training for child and dependent adult abuse within three months of hire.

Nice To Haves

  • High school diploma or high school equivalency.
  • One year of administrative experience.
  • Medical terminology knowledge.

Responsibilities

  • Greet patients and visitors, check in each patient, and announce arrivals to the appropriate hospital areas.
  • Complete patient registration as needed, accurately collecting patient demographic and insurance information from various sources.
  • Serve as a liaison for patients and their families in the waiting room.
  • Use computers and office equipment, including completing exams, data entry, and charting during procedures and before imaging.
  • Check surgery and imaging records for completeness and follow up with appropriate personnel to ensure records are complete.
  • Collect and sticker patient charts.
  • Communicate appropriately with staff, physicians, and other departments, prioritizing work in a hectic environment with frequent interruptions.
  • Escort or transport patients as needed.
  • Manage office supply inventory.
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