Department Supervisor

Wastequip•Houston, TX

5d•Onsite

About The Position

Wastequip division Container Pros is looking for a Department Supervisor for our Houston, TX location. The Supervisor will coordinate the activities of all staff, including Technicians, Welders and Painters, engaged in the repair of customer refuse containers needing service both onsite and offsite. Also provides reporting to management on all work and ensures customer satisfaction is maintained.

Requirements

3+ years’ experience as a supervisor
Knowledge of Commercial Trash cans and Roll-offs
Experience leading teams
Ability to read and comprehend verbal and written instructions
Able to troubleshoot electrical and hydraulic components
General mechanical abilities
Must have good customer service skills.
Ability to ride in a vehicle for long periods of time

Responsibilities

Assigns work orders to appropriate team members as appropriate to meet customer commitments
Provides leadership and guidance to ensure work performed matches customer and/or service order request
Monitor and evaluate staff performance
Clearly communicate goals, expectations and provide timely feedback as appropriate
Interacts with customer as needed to provide status updates, obtain additional information and ensure overall customer satisfaction
Provides daily status updates to management on progress of work orders
Works with appropriate team members to resolve issues or request support as needed
Travel by vehicle to customers either by driving or as a passenger.
Other duties as assigned