Department Secretary

Rochester Regional Health • Hornell, NY

1d • $17 - $20 • Onsite

About The Position

As Department Secretary, you are the first point of contact for our patients and their families, welcoming them to our department. You keep our department organized and running smoothly for both our patients and RRH personnel.

Requirements

• Friendly, warm, inviting disposition
• Excellent time management
• Ability to multitask and prioritize commitments
• Exerting up to 10 pounds of force occasionally
• Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Nice To Haves

• For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Responsibilities

• Answer/screen calls, forward to appropriate personnel; schedule appointments; notify patients of process and documentation/records needed for visit; register new patients
• Manage check-in and check-out; schedule appointments; file and maintain pending charts; ensure system and patient information is up to date; distribute incoming mail and prepare outgoing mail; make copies as necessary; respond to voicemails, e-mail and records request in a timely fashion
• Complete cash reconciliation daily; apply all third-party payer and patient payments to patient accounts; enter and maintain the integrity of all patient demographics and third party payer information in the applicable lab and billing systems

Benefits

• Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed