Department Manager, Footwear, Taunton Gardens

Canadian Tire Corporation•Whitby, ON

11d•Onsite

About The Position

As a Department Sales Manager of Footwear, you are expected to have a passion for sports and an active lifestyle, with a keen interest in shoes. You should demonstrate a positive and engaged attitude with both customers and employees, and be responsible for coaching and developing your team. The role involves being an ambassador and leader of the customer experience, focusing on building relationships with customers and providing mentorship and coaching to your team to ensure high standards. Sport Chek aims to help employees build their careers, being Canada’s destination for footwear, apparel, and sporting goods. The company believes that sport and activity can shape style, relationships, and mind. As part of the Canadian Tire family of companies, you will join a collaborative network serving customers across Canada. The company is committed to fostering an environment where belonging thrives, and diversity, inclusion, and equity are infused into all operations, respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. They welcome and encourage candidates from equity-seeking groups and provide accommodations during the application and interview process. Sport Chek is one of Canada’s most admired and trusted companies, continually innovating to excite and serve Canadian customers from coast-to-coast, understanding life in Canada like no other retailer.

Requirements

Business savvy – you have a customer focused mindset and can plan, execute, and drive sales.
Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team.
Culture and brand ambassadors – you love the work and take pride in our brand.
Proven retail manager with a passion for people, our industry, and driving an exceptional customer experience.
Minimum of 2 years in a retail environment, preferably at a supervisory level.
A proven track record of business growth and exceptional customer service skills.

Nice To Haves

Demonstrated interest in or involvement in sports or the sporting goods industry an asset.

Responsibilities

Coach and develop your department team by setting expectations, keeping open lines of communication, coaching on a continual basis, providing constructive feedback, and ongoing support.
Build and manage a daily game and sales plan for the department.
Create development plans for full-time staff – providing support and coaching to improve any performance gaps.
Communicate skills proven through effective huddles / meetings / coaching sessions.
Develop and maintain a positive work environment for staff.