Department Sales Lead - Women's Fashion

Scheels•Sioux City, IA

About The Position

The Department Sales Lead – Women's Fashion role focuses on delivering an excellent customer experience while meeting personal sales goals and supporting the department's merchandising and sales operations. The lead answers customer questions about merchandise, follows customer requests while observing safety requirements, analyzes reports and sales trends, and contributes to inventory purchasing and merchandise arrangement decisions. The role also involves stocking and merchandising products, setting up promotional signs and displays, and communicating with vendors or outside sales representatives. The Department Sales Lead trains associates on merchandise use and product knowledge, prepares for and facilitates required product and sales meetings, and attends weekly training meetings. The position promotes the Scheels Visa Rewards card and explains its benefits. Associates are expected to maintain a professional appearance and attitude, support a positive team environment, follow company policies and procedures, and work an assigned schedule that may include varied hours, evenings, weekends, and holidays. The ideal candidate has a high school diploma or GED, or an equivalent combination of education and experience, and 1–3 months of related experience or training. The role requires customer-service skills, eagerness to learn and accept feedback, adaptability, basic reading, writing, math, and presentation abilities, and the ability to perform the listed physical tasks with or without reasonable accommodation. Heavy work may require exerting up to 100 pounds occasionally, 50 pounds frequently, and 20 pounds constantly. Associates are expected to follow safety procedures and minimize injury risks.

Requirements

High school diploma or GED, or an equivalent combination of education and experience.
1–3 months of related experience or training (ideal candidate qualification).
Genuinely and consistently treat coworkers, customers, and business partners as important, including through eye contact, a smile, and a genuine thank-you.
Approach daily tasks, projects, and follow-up communication with energy and urgency.
Demonstrate or develop deep role knowledge and apply it effectively, or engage others while demonstrating knowledge and capacity.
Show respect and appreciation for others and Scheels.
Arrive at work and meetings 10 minutes early.
Show genuine interest and take action to help others before oneself, regardless of recognition or reward.
Be eager to listen, learn, apply knowledge, and accept critical feedback.
Adapt to a changing work environment.
Apply basic math, grammar, punctuation, and spelling.
Meet company dress and grooming expectations for a professional, clean, and welcoming environment.
Take pride and ownership in work while meeting deadlines.
Ability to read and interpret documents and write routine reports and correspondence.
Ability to perform basic math involving currency, measurements, and percentages.
Ability to effectively present information one-on-one or in small groups.
Ability to perform the listed physical activities with or without reasonable accommodation.
Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly.

Responsibilities

Meet or exceed personal sales goals while providing customers with a great experience.
Answer customer questions about merchandise location, price, and use.
Follow specific customer requests while maintaining safety requirements.
Analyze reports and make decisions about inventory purchasing, merchandise arrangement, and sales trends to meet or exceed company standards.
Stock and merchandise shelves, tables, and counters to company standards; set up advertising, signs, and merchandise to promote sales.
Communicate professionally with vendors and outside sales representatives.
Train associates on proper merchandise use and basic product knowledge.
Prepare for and facilitate required product knowledge and sales meetings as directed.
Attend weekly required sales and product knowledge training meetings.
Maintain a professional appearance and attitude, contribute to a positive team atmosphere, treat others respectfully, and follow company policies and procedures.
Read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence.
Perform basic math using currency and measurements and understand percentages.
Present information effectively one-on-one or in small groups to customers, clients, and employees.
Work the assigned schedule, which may include varied hours, evenings, weekends, and holidays.
Promote the Scheels Visa Rewards card and clearly explain its benefits.
Follow safety procedures and perform duties in a way that minimizes injury risk.