Department Office Assistant - Hospice Administration

Health First Careers • Melbourne, FL

2d • Onsite

About The Position

To be fully engaged in providing Quality/No Harm, Customer Service and Stewardship in all job duties. Demonstrate Health First’s (HF) i-Care values in all aspects of role. Provide a variety of administrative support to the manager and staff and deliver excellent customer service to internal and external customers. Perform a variety of daily tasks to ensure the department operates effectively and efficiently. May be asked to coordinate projects or participate on a team or committee as needed to support department and/or the organization’s goals and initiatives.

Requirements

• Minimum 1 year experience in administrative or clerical role.
• Time Management.
• Use office equipment.
• Use MS Office, Including Outlook, Word and other appropriate software needed by department.
• Organizational and communication skills.
• Sit or stand for long periods.
• Bend and stoop to perform job.
• Meet additional demands and lifting requirements as defined by the department.
• Work and maintain composure in a stressful environment.
• Perform multiple tasks during a workday.

Responsibilities

• Perform a variety of administrative duties, including applicable office equipment.
• Follow department processes and procedures for efficient operation and compliance for department.
• Prepare internal and external correspondence, including delivery method for timely receipt or distribution.
• Prepare and complete data input, maintaining logs, spreadsheets, reports and other documents.
• Maintain confidentiality using Health First policies and guidelines.
• Maintain supply inventory lists; notifying Manager when supplies need to be ordered; verify receipt of supplies and store appropriately.
• May coordinate with others (internal and external) to assist Manager for accomplishing projects and activities.
• Assists others with administrative duties, including for being back up when needed.
• May assist with creating and maintaining files, completing reports, paperwork, logs, as needed.
• Assist with maintaining a clean work area.
• Support commitment to continuous quality Improvement and organizational operational effectiveness by identifying way to eliminate low value tasks and procedures.
• Maintains Policy and Procedure and Safety Manuals.
• Order and maintain adequate office supplies. May maintain documentation of service on equipment and reports all malfunctions of equipment to the appropriate individual.
• Assist in other areas of the department and facility.
• Participate in activities as a Health First representative when needed.
• Remain flexible and adaptable to changes in workflow, processes, etc.
• Accept additional responsibilities to assist with workload or to facilitate departmental goals/initiatives (i.e., voluntarily works additional hours, assists management with necessary workflow and/process changes, data collection endeavors, etc.).
• Plan, organize and perform daily work in a productive manner.
• Perform other duties as requested by leader and personnel.
• Provide general office and reception duties.
• Greets and assists customers in a timely and courteous manner with a willing and helpful attitude.
• Answer telephones promptly, courteously and with discretion; respond to phone messages with same approach.
• Set up appointments or meetings as needed, understanding purpose and need.
• Assist in setting and preparing for department/staff meetings, including set up, notifying, distributing materials needed and follow up.
• Maintain department or area calendar of events, postings on department board, and distribution of department information.
• Provide support for designated special events as dictated by department.
• Follow Health First's and department policies and procedures.
• Work well with others.

Benefits

• Diversity and inclusion are essential for our continued growth and evolution.
• Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates.
• Different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results.
• It fuels our innovation and connects us closer to our associates, customers, and the communities we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed