Department Manager (DM) USM Hattiesburg

Barnes & Noble Education, Inc.•Hattiesburg, MS

1d•Onsite

About The Position

Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as a Department Manager. The Department Manager must be knowledgeable about department and store operations, to provide outstanding customer service to the academic and co-curricular community. You will ensure that your area of responsibility is maintained, properly merchandised, and operationally sound.

Requirements

High school diploma/GED required.
Basic reading, writing and accounting skills required.
Ability to work a flexible schedule including evenings, weekends, and holidays.

Nice To Haves

2+ years’ experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program.
Outstanding customer service skills to match customers to products that meet their needs.
Excellent customer service and communication skills needed.
Strong interpersonal, communication, and problem solving skills.

Responsibilities

Support all store operations and departments in partnership with the management team.
Provide direct oversight of one or more departments in the store or for specified operational functions.
Ensure that your area of responsibility is maintained, properly merchandised and operationally sound.
Assist in the daily operation of the store in partnership with the Store Manager, Assistant Store Manager and the management team.
Act as the Manager-on-Duty and maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members to ensure compliance with all standards of operation.
Utilize analytical skills and knowledge of the campus you support to best manage the day to day operations and make decisions.
Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload.
Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of textbooks, merchandise, or services when necessary.
Maintain an appealing sales floor—tag, shelf, arrange, clean, and organize product or space within the store.
Assist with processing sales transactions involving cash, credit, or financial aid payments as needed.