Department Manager - Industrial Cleaning

PNE•Caldwell, ID

About The Position

Cowlitz Clean Sweep (CCS), a division of Pacific Northern Environmental LLC, is seeking a Department Manager to lead the safe, compliant, and profitable performance of an assigned industrial cleaning department. CCS provides industrial cleaning and spill-response services to pulp and paper mills, oil companies, and manufacturing and industrial clients across the Pacific Northwest. The position owns the department budget and P&L; develops estimates, bids, and operating plans; tracks project performance and change orders; builds customer relationships and new work; and leads employee development. The department may perform work with its own crews and manage subcontractors as needed. The Department Manager works closely with the Regional Operations Manager and other company functions to achieve department and regional goals. The role leads daily department operations, plans and schedules project resources, monitors project costs and production, ensures regulatory and safety compliance, and supports customer service and business development. It includes workforce planning, employee coaching and development, and maintaining a visible presence at jobsites and with customers. The manager must remain available outside normal business hours for time-sensitive operational, customer, and project needs. The position requires a valid driver’s license and eligibility under the company automobile policy. A high school diploma or GED is required; a bachelor’s degree in a related field or equivalent education and experience is also specified. Candidates need at least five years of relevant industry experience and two years managing field crews and projects. The role may involve operating company vehicles; CMV or CDL duties apply only when assigned and when applicable requirements are met. Work takes place in offices, industrial facilities, and active jobsites. The employee may need to move equipment weighing up to 50 pounds, remain stationary for extended periods, occasionally use ladders or stairs, and work outdoors in varying weather. The position requires compliance with PPE and respiratory-protection requirements and applicable medical, fit-testing, DOT, and audiometric qualifications. Pacific Northern Environmental LLC presently provides benefits and programs that may include medical, dental and vision coverage; life and AD&D insurance; specialty prescription programs; AFLAC plans; flexible spending and dependent-care accounts; telehealth; a 401(k) with discretionary annual company matching contributions; an Employee Assistance Program; paid training and certifications; paid leave; qualifying profit sharing; company events; and safety incentives.

Requirements

Valid driver’s license and eligibility to be covered under the company automobile policy, including annual MVR record checks.
High school diploma or GED.
Bachelor’s degree in business, construction management, environmental science, or a related field, or equivalent education and experience.
At least five years of experience in the assigned service line, industrial or environmental services, construction, transportation, or a closely related field.
At least two years of experience managing field crews and projects in an industrial, environmental, construction, transportation, or comparable field-services setting.
Demonstrated experience planning and directing field projects involving labor, equipment, materials, subcontractors, schedules, customer requirements, and changing site conditions.
Working knowledge of safety, environmental, transportation, quality, customer, and regulatory requirements applicable to the assigned department.
Must hold, or obtain within timelines agreed at hire, the licenses, qualifications, and certifications required for the assigned department and work.
Demonstrated ability to manage a department P&L and budget; prepare estimates, bids, and quotes; track project costs and run rates; manage change orders; and meet revenue and profitability goals.
Experience leading self-performed field work and managing subcontractors for safety, scope, schedule, quality, and cost.
Strong customer service, communication, negotiation, and business-development skills, including the ability to resolve issues under pressure.
Ability to operate company vehicles as needed.
Ability to perform the essential functions and physical requirements of the position, with or without reasonable accommodation.
Ability to participate in the company respiratory protection program, maintain required medical clearance and fit testing, keep facial hair from interfering with a tight-fitting respirator seal, wear required PPE, and maintain applicable DOT medical and audiometric qualifications.
Successful completion of post-offer background screening, MVR review, and drug testing; drug testing must be completed within 72 hours of signing the offer letter.

Nice To Haves

Relevant safety, technical, transportation, or environmental certifications for the assigned department; these may be obtained through company-approved training after hire.
Commercial motor vehicle or CDL qualifications when assigned duties require them.

Responsibilities

Lead daily department operations to ensure safe, compliant, efficient, high-quality work.
Set department priorities and operating plans with the Regional Operations Manager.
Maintain a hands-on presence through job walks, project planning, field reviews, customer meetings, and support of complex work.
Own the department budget and P&L, including forecasts, revenue goals, cost controls, productivity, profitability, and performance reporting.
Develop estimates, bids, scopes, and quotes; approve work within delegated authority and escalate items above approval limits.
Plan and schedule labor, equipment, rentals, materials, subcontractors, and other resources.
Track project value, labor, equipment, rentals, subcontractor costs, days on site, production, and remaining scope to manage run rates and performance.
Identify additional customer needs and out-of-scope work, develop change orders, and pause out-of-scope work until authorized.
Oversee operating plans, project execution, documentation, customer deliverables, and performance reporting; coordinate qualified technical professionals when specialized review or approval is needed.
Ensure department activities meet applicable licensing, permitting, notification, documentation, safety, transportation, environmental, and regulatory requirements.
Direct self-performed crews and manage subcontractors for safety, scope, schedule, quality, documentation, and cost.
Build customer relationships, resolve concerns, and support business development and regional growth.
Partner with the Regional Operations Manager and Human Resources on workforce planning, recruiting, selection, onboarding, and staffing.
Coach employees; conduct performance evaluations; provide recognition and corrective action; and make or recommend termination decisions in coordination with the Regional Operations Manager and Human Resources.
Ensure employees receive required training, cross-training, qualifications, and certifications.
Develop and improve department processes, project controls, documentation, and performance measures.
Safely operate company vehicles as required and follow traffic laws and company driving policies.
Remain available outside normal business hours for time-sensitive operational, customer, and project needs.
Promote a positive, accountable, productive, safety-focused work environment aligned with company values.
Perform other duties as assigned.

Benefits

Medical, dental, and vision options for employees and eligible dependents.
Voluntary and company-paid life and AD&D coverage.
Specialty prescription programs.
Group AFLAC hospital, critical illness, and accident plans.
Pre-tax flexible spending account (FSA).
Pre-tax dependent care savings account (DCSA).
Telehealth by Teladoc.
401(k) with discretionary annual company matching contributions.
Employee Assistance Program (EAP).
Paid training and certifications.
Paid vacation, paid sick leave, paid holidays, jury duty, and bereavement leave for qualifying employees.
Up to $2,000 per year in profit sharing for qualifying employees.
Annual company events.
Safety incentives.