Department Manager - Industrial Cleaning

PNE•Caldwell, ID

3d•$105,000 - $125,000

About The Position

Cowlitz Clean Sweep (CCS), a division of Pacific Northern Environmental LLC, is seeking a Department Manager to lead the safe, compliant, and profitable performance of an assigned industrial cleaning department. The role owns the department budget and P&L; develops estimates, bids, and operating plans; tracks project performance and change orders; builds customer relationships and new business; and leads employee development. The department may self-perform work and manage subcontractors as needed. The manager works closely with the Regional Operations Manager and other company functions to achieve department and regional goals. CCS provides industrial cleaning and spill response to pulp and paper mills, major oil companies, and manufacturing and industrial clients across the Pacific Northwest. The broader company operates in Washington, Oregon, Idaho, and Hawaii, with additional job sites across the United States. The role involves leading daily department operations, planning and overseeing field projects, managing resources and project costs, ensuring applicable safety and regulatory compliance, and supporting customer and regional growth. It requires a visible presence in offices, industrial facilities, and active jobsites. The manager must remain available outside normal business hours for time-sensitive operational, customer, and project needs, and safely operate company vehicles as required. This is a safety-sensitive position. Employment offers are contingent on post-offer background screening, MVR review, and drug testing. The position is subject to company drug and alcohol testing requirements. Reasonable accommodation may be considered for qualified individuals.

Requirements

Valid driver’s license and eligibility to be covered under the company automobile policy, including annual MVR record checks.
High school diploma or GED.
Bachelor’s degree in business, construction management, environmental science, or a related field, or equivalent education and experience.
At least five years of experience in the assigned service line, industrial or environmental services, construction, transportation, or a closely related field.
At least two years of experience managing field crews and projects in an industrial, environmental, construction, transportation, or comparable field-services setting.
Demonstrated experience planning and directing field projects involving labor, equipment, materials, subcontractors, schedules, customer requirements, and changing site conditions.
Working knowledge of applicable safety, environmental, transportation, quality, customer, and regulatory requirements.
Must hold, or obtain within timelines agreed at hire, the licenses, qualifications, and certifications required for the assigned department and work.
Demonstrated ability to manage a department P&L and budget; prepare estimates, bids, and quotes; track project costs and run rates; manage change orders; and meet revenue and profitability goals.
Experience leading self-performed field work and managing subcontractors for safety, scope, schedule, quality, and cost.
Strong customer service, communication, negotiation, and business-development skills, including the ability to resolve issues under pressure.
Ability to operate company vehicles as needed. CMV or CDL duties apply only when assigned and when applicable licensing, DOT medical card, training, and age requirements are met.
Ability to perform the essential functions and adapt to stated working conditions, with or without reasonable accommodation.
Ability to move work-related equipment weighing up to 50 pounds individually; use assistance or mechanical aids for heavier items.
Ability to participate in the company respiratory protection program, maintain required medical clearance and fit testing, maintain facial hair that does not interfere with a tight-fitting respirator seal, wear required PPE, and maintain applicable DOT medical and audiometric qualifications.

Nice To Haves

Relevant safety, technical, transportation, or environmental certifications for the assigned department; these may be obtained through company-approved training after hire.

Responsibilities

Lead daily department operations across the assigned service area, ensuring safe, compliant, efficient, and high-quality work.
Set department priorities and operating plans with the Regional Operations Manager.
Maintain a visible, hands-on presence through job walks, project planning, field reviews, customer meetings, and support of complex work.
Own the department budget and P&L, including forecasts, revenue goals, cost controls, productivity, profitability, and performance reporting.
Develop estimates, bids, scopes, and quotes; approve work within delegated authority and escalate items above approval limits to the Regional Operations Manager.
Plan and schedule labor, equipment, rentals, materials, subcontractors, and other project resources.
Track project value, labor, equipment, rentals, subcontractor costs, days on site, production, and remaining scope to manage run rates and project performance.
Identify additional customer needs and out-of-scope work, develop change orders, and pause out-of-scope work until customer and company authorization is approved.
Oversee department operating plans, project execution, documentation, customer deliverables, and performance reporting; coordinate qualified technical professionals when specialized review or approval is required.
Ensure department activities meet applicable licensing, permitting, notification, documentation, safety, transportation, environmental, and regulatory requirements.
Direct self-performed crews and manage subcontractors for safety, scope, schedule, quality, documentation, and cost.
Build strong customer relationships, resolve concerns promptly, and support business development and regional growth.
Partner with the Regional Operations Manager and Human Resources on workforce planning, recruiting, selection, onboarding, and staffing.
Provide coaching, performance evaluations, recognition, corrective action, and termination recommendations or decisions in coordination with the Regional Operations Manager and Human Resources.
Ensure employees receive required training, cross-training, qualifications, and certifications.
Develop and improve department processes, project controls, documentation, and performance measures.
Safely operate company vehicles as required, following traffic laws and company driving policies.
Remain available outside normal business hours for time-sensitive operational, customer, and project needs.
Promote a positive, accountable, productive, safety-focused work environment aligned with company values.
Perform other duties as assigned.

Benefits

Medical, dental, and vision options for employees and eligible dependents.
Voluntary and company-paid life and AD&D coverage.
Specialty prescription programs.
Group AFLAC hospital, critical illness, and accident plans.
Pre-tax Flexible Spending Account (FSA).
Pre-tax Dependent Care Spending Account (DCSA).
Telehealth through Teladoc.
401(k) with discretionary annual company matching contributions.
Employee Assistance Program (EAP).
Paid trainings and certifications.
Paid leave, including paid vacation, paid sick leave, paid holidays, jury duty, and bereavement for qualifying employees.
Up to $2,000 per year in profit sharing for qualifying employees.
Annual company events.
Safety incentives.