Dairy Queen Department Manager

Ridley’s Family Markets•Eagle Mountain, UT

About The Position

The Department Manager role at Dairy Queen requires an individual to perform essential duties with accuracy and maintain a high level of productivity. This role emphasizes customer relations, promoting high morale through open communication, and teamwork. The manager must comply with all company policies and continually strive to build knowledge and skills within the department and store through training and education. Key responsibilities include pricing, dating, wrapping, and bagging products according to store policies, recognizing product quality, and merchandising displays. The role also involves maintaining attractive displays, ensuring product quality and cost control, and possessing knowledge of bakery items to assist guests.

Requirements

Ability to perform each essential duty with accuracy.
Maintain a high level of productivity.
Friendly and courteous behavior.
Friendly but professional methods of honest and open communication.
Ability to work together as a team.
Compliance with all company policies, programs and directives.
Willingness to build knowledge and skills through training and education.
Capability of pricing, dating, and wrapping or bagging of all products.
Capability of recognizing the quality of and distinguishing between different products.
Capability of filling, arranging, rotating and merchandising displays and display cases.
Ability to price and code date all products clearly and accurately.
Ability to maintain attractive and appealing cases and displays.
Ability to maintain product quality and cost control.
Knowledge of bakery items, descriptions and ingredients.

Responsibilities

Exhibit and develop maximum customer relations through friendly and courteous behavior.
Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
At all times remember that our success will be dependent upon our ability to work together.
Comply with all company policies, programs and directives as specified in the Code of Conduct.
Continually strives to build knowledge and skills, both personally and within the department and store through training and education of self and other team members.
Capable of pricing, dating, and wrapping or bagging of all products in accordance with the department and store’s policies.
Capable of recognizing the quality of and distinguishing between the many different products.
Capable of filling, arranging, rotating and merchandising displays and display cases within the department.
Price and code date all products clearly and accurately.
Maintains attractive and appealing cases and displays for increased sales.
Maintains product quality and cost control to maximize sales and profits and minimize losses.
Possesses knowledge of bakery items, descriptions and ingredients so as to better serve our guests and answer any questions that might arise.