Department Manager | Dolphin Mall

Primark•Miami, FL

1d•$58,700 - $71,760•Onsite

About The Position

As a Department Manager at Primark, you will be responsible for maximizing your department's sales, inventory, and standards. You will have the authority to impact the business daily by managing inventory, moving product according to customer demand, reviewing and managing planograms and period layouts, and by being commercially aware to drive sales through daily merchandise ordering. You will monitor the local market to maintain a competitive advantage in price, product, and shopping experience. Utilizing data, you will gain a comprehensive understanding of your department's performance to drive sales and meet targets, while also managing stock file accuracy. As the leader of your department, you will be responsible for hiring, training, coaching, and motivating a team of Sales Associates and Team Leaders to ensure an exceptional shopping experience for every customer and a positive work environment for every colleague.

Requirements

At least 2 years of retail leadership experience in a fast-paced, high-volume environment.
Demonstrate strong commercial acumen.
Retail experience as either a Store Manager, Assistant Store Manager, or Department Manager.
Nimble and adaptable, able to flex plans and priorities in a fast-paced environment.
Strong communication skills and the ability to relate to customer’s needs.
A role model who can lead, motivate, and inspire the team, building confidence and enthusiasm.
Resilient with a proven ability to lead a team and confident in giving constructive feedback to others.
Commercially aware with an understanding of local market, key competitors and how the use of relevant systems and tools can improve option control and drive sales.
Good planning and organizational skills, prioritizing and working within agreed timescales.
Experience supporting store management with the protection of people, property and premises by securing cash, stock and property.
Keyholder responsibility including availability for emergency call outs.
Ability to effectively manage difficult situations and have good problem-solving skills.
Ability to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies.
Ability to provide amazing customer service in English, including orally communicating with customers and monitoring the performance of English-speaking colleagues whose job duties require communication with customers.

Responsibilities

Own a department and focus on maximizing its sales, inventory, and standards.
Manage inventory, move product in accordance with customer demand, review and manage planograms and period layouts.
Be commercial by knowing what is trending and ordering merchandise daily to drive sales.
Keep an eye on the local market to maintain a competitive advantage in price, product, and shopping experience.
Use data to gain full knowledge of your department’s performance to drive sales and meet targets.
Manage stock file accuracy for your department.
Hire, train, coach and motivate a team of Sales Associates and Team Leaders.
Ensure your department delivers an exceptional shopping experience for every customer and a positive work environment for every colleague.
Support store management with the protection of people, property and premises by securing cash, stock and property.
Perform Keyholder responsibilities including availability for emergency call outs.