Department Coordinator

Cynet Systems•Newton, MA

About The Position

Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Assist callers with routine inquiries and schedule appointments. Process patient billing forms and scan documents to patient medical records. Act as a lead user for scheduling, registration, and billing systems. Provide assistance and training to others in administrative areas. Perform complex or specialized functions such as surgical scheduling and schedule changes. Provide functional guidance to Office and Practice Assistants. Oversee the daily activities of practice staff in conjunction with the Supervisor. Accept co-payments as required. Handle, screen, and take messages related to clinical inquiries and administrative tasks.

Requirements

High School graduate or equivalent required.
Proficiency in scheduling, registration, and billing systems.
Ability to handle prior authorizations, provider questions, prescription refills, and test results.

Nice To Haves

Associate's degree preferred.
A minimum of two years of medical office experience preferred.

Responsibilities

Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
Make patient appointments and maintain appointment records.
Assist callers with routine inquiries and schedule appointments.
Process patient billing forms and scan documents to patient medical records.
Act as a lead user for scheduling, registration, and billing systems.
Provide assistance and training to others in administrative areas.
Perform complex or specialized functions such as surgical scheduling and schedule changes.
Provide functional guidance to Office and Practice Assistants.
Oversee the daily activities of practice staff in conjunction with the Supervisor.
Accept co-payments as required.
Handle, screen, and take messages related to clinical inquiries and administrative tasks.