Department Coordinator (Servicing)

PrimeLending • Dallas, TX

9d

About The Position

PrimeLending is seeking a Department Coordinator to be responsible for various administrative coordination activities for the Servicing team including staff and project support, document imaging, processing and distributing mail.

Requirements

• High School diploma or equivalent
• 3 years administrative experience
• Excellent communication skills, both verbal and written
• Ability to demonstrate strong detail orientation and analytical skills
• Ability to meet deadlines
• Excellent PC skills, including Microsoft Office Suite
• Strong customer service orientation
• Displays time management, organizational and problem-solving skills

Nice To Haves

• Basic knowledge of mortgage industry preferred

Responsibilities

• Review documents to determine which department they should be routed to
• Ensures documents are sorted and prepared with the necessary components and are then scanned into the system of record
• Respond to work requests from department staff in a timely and accurate manner
• Maintain spreadsheets or system records capturing appropriate tracking, notations or completion status information
• May be the point of contact for assembling, receiving, sending and distributing packages; labeling and/or opening packages and recording pertinent information
• May coordinate or assist in the coordination of department specific projects, schedules, meetings, etc.
• Perform data collection, analysis and reporting to Manager for decision making purposes
• Maintain communication with internal and external contacts; escalate any issues as appropriate
• Other duties as assigned or required

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED