Department Clerk 1

Dauphin County • Harrisburg, PA

3d

About The Position

Dauphin County Domestic Relations is hiring a full-time, day-shift Department Clerk 1 (phones). This entry-level position operates a centralized telephone switchboard, handles a large volume of incoming calls using a standardized phone script, responds to general public inquiries, and provides clerical support. Clerical duties include entering data into a statewide computerized database and mailing requested paperwork. The employee helps ensure adherence to standards and schedules prescribed by Federal, State, and County authorities. The starting rate is $16.00 per hour ($33,280 annually). A favorable background check is required.

Requirements

• High school diploma or equivalent.
• Office environment experience that includes computer experience and a focus on client interaction and customer service, or comparable work in a sales environment.
• Adequate computer skills.
• Ability to operate general office machines.
• Favorable background check.

Responsibilities

• Operate a centralized telephone switchboard system.
• Answer and transfer a large volume of incoming telephone calls using a standardized phone script.
• Respond to general inquiries from the public.
• Provide clerical support, including data entry through a statewide computerized database and mailing requested paperwork.
• Ensure adherence to standards and schedules prescribed by Federal, State, and County authorities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED