Department Care Support Coordinator (Administrative Support Coordinator I )

San Diego State University • San Diego, CA

1d • $4,047 - $5,896 • Hybrid

About The Position

The Department Care Support Coordinator plays an essential role in ensuring the smooth day-to-day operations of the department by providing administrative support to faculty, staff, and students. Working closely with the Department Chair, Department Care Coordinator, and College Care shared services teams, this position helps coordinate administrative processes that keep the department running efficiently. From managing records and processing transactions to coordinating logistics and delivering exceptional customer service, this role is ideal for an organized, collaborative professional who enjoys supporting academic excellence in a dynamic higher education environment.

Requirements

• Fully functional knowledge of and skill in standard office procedures and practices.
• Ability to understand and operate in a variety of organizational structures.
• Thorough knowledge of English grammar, spelling, and punctuation.
• Ability to clearly communicate orally and in writing.
• Ability to use and quickly learn new office support technology systems and software packages.
• Ability to manage multiple administrative responsibilities, prioritize competing deadlines, maintain accurate records, and adapt to changing departmental needs while following established procedures.
• Strong written and verbal communication skills with the ability to prepare professional correspondence and reports, provide responsive customer service, and communicate effectively with faculty, staff, students, and campus partners.
• Proficiency with Microsoft Office Suite, Google Workspace, and administrative systems, with the ability to maintain electronic records, manage data accurately, and quickly learn new technologies.
• Ability to interpret and apply university, college, and departmental policies; maintain confidentiality and discretion with sensitive information; and recognize when issues require clarification or referral to supervisors or appropriate specialists.

Nice To Haves

• Knowledge of business mathematics beyond basic arithmetic.
• Experience providing administrative support in higher education or similarly complex organizations, including academic department operations, faculty support, course scheduling, academic records, and familiarity with CSU/SDSU policies and academic personnel processes.
• Experience processing purchasing, travel, reimbursements, and other business transactions; maintaining financial records; assisting with budget tracking; and coordinating departmental operations, facilities, events, or other administrative functions.
• Proficiency with Microsoft Office Suite, Google Workspace, and administrative systems such as PeopleSoft, OnBase, Interfolio, Smartsheet, DocuSign, Adobe Acrobat, or similar platforms.
• Demonstrated ability to provide exceptional customer service, build positive working relationships with faculty, staff, students, and campus partners, work collaboratively in a team environment, and support diverse campus communities through faculty recruitment, student employment, and other departmental functions.

Responsibilities

• Provide administrative support for daily department operations, including records management, transaction processing, and coordination of departmental logistics.
• Maintain accurate records and documentation while ensuring compliance with university, college, and departmental policies and procedures.
• Serve as a point of contact for faculty, staff, students, and campus partners, delivering responsive and professional customer service.
• Collaborate with the Department Care Coordinator and College Care teams to support departmental initiatives, shared services, and operational continuity.

Benefits

• 15 paid holidays, vacation, and sick leave.
• CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Medical, dental, and vision options at low or no cost.
• CSU tuition fee waiver for employees and eligible dependents.
• FlexCash, life and disability insurance, legal and pet plans.
• Access to the library, campus events, employee groups, and volunteer and social activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED