Department Assistant - FT - Lab

Trinity Health • Waterbury, CT

19h • $19 - $28 • Onsite

About The Position

The Department Assistant provides clerical and telephone support to facilitate the efficient operation of the Laboratory Department at Saint Mary's Hospital in Waterbury, Connecticut. The role handles difficult calls and responds to physicians seeking information about their patients, while also serving as a liaison between the laboratory and its clients.

The position supports laboratory operations through regulatory and compliance recordkeeping, employee file maintenance, policy and procedure document revisions, meeting minutes, supply management, registration of laboratory work, and faxing results. Additional duties include organizing CAP proficiency testing surveys, assisting with mail delivery and specimen transport, scheduling courier services, and performing other assigned clerical tasks. The position is full-time, 40 hours per week on day shifts.

Requirements

• High school diploma or equivalent.
• Strong administrative and clerical skills.
• Proficiency with computer applications, including MS Excel, MS Word, and PowerPoint.
• Ability to communicate effectively and professionally with staff at all levels, outside providers, and patients.
• Excellent telephone demeanor.
• Strong interpersonal and organizational skills.

Nice To Haves

• Associate’s degree in a health-related field.
• Three years of administrative or clerical experience in a healthcare setting.

Responsibilities

• Provide clerical and telephone support for the Laboratory Department.
• Serve as the liaison between the laboratory and its clients.
• Maintain current CAP, DPH, and CLIA certifications and licensure records to meet regulatory and compliance requirements.
• Maintain employee files in compliance with regulatory standards.
• Revise and type current and new policy and procedure manuals.
• Record and distribute laboratory meeting minutes.
• Manage laboratory section supplies using PeopleSoft and Staples.
• Assist with registration of laboratory work as needed.
• Fax laboratory results to clients.
• Organize and file CAP proficiency testing surveys.
• Assist with mail delivery and specimen transport.
• Schedule courier services to Outreach facilities.
• Perform other duties as assigned.

Benefits

• Medical, dental, prescription drug, and vision coverage for eligible colleagues working 20 or more hours.
• Retirement savings program with employer match.
• Time off, which may include paid time off, vacation, sick time, and holidays.
• Tuition reimbursement and professional development opportunities.
• Basic and supplemental life and AD&D insurance.
• Well-being initiative.
• Career growth and advancement opportunities within Trinity Health.
• Health insurance coverage starting on day one.
• Generous shift differentials.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED