Department Assistant

Genesis Healthcare System • Zanesville, OH

12d • Onsite

About The Position

Responsible for all correspondence, maintaining of files, acts as a receptionist, screens telephone calls, opens and routes mail to appropriate personnel within department and compiles departmental monthly reports. Performs routine business transactions for all staff within the department.

Requirements

• High school graduate or equivalent.
• Two years experience in a clerical support position or two years associate degree in a secretarial or related field.
• Demonstrates solid interpersonal communication skills to include: written, verbal and telephone etiquette.
• Demonstrates technical skills to complete assignments, experience with word and excel required and other office equipment.
• Demonstrates ability to learn department specific computer programs.
• Demonstrate ability to complete projects within a productive timeframe.
• Ability to be self directed, yet work well with others.
• Demonstrates ability to problem-solve organize/prioritize, function with minimal supervision and manage multiple tasks.
• Is flexible in handling changes in work priorities and handles multiple tasks simultaneously.

Responsibilities

• Responsible for various staff communications that are sent by Lotus Notes and housewide policy and procedure manuals.
• Aids in ensuring that information is communicated clearly, timely and accurately to promote customer’s understanding and/or keep department personnel apprised.
• Assists with customer service issues by collecting applicable information and directing concerns appropriately.
• Orders supplies, manages inventory, maintains, office equipment and submits work orders when necessary.
• Prepares and distributes memoranda, correspondence, agendas, letters and reports with a 98% error free result.
• Works collaboratively with Administrative Assistant and other support staff and functions effectively within a team.
• Manages staffing issues/tracking of staff and daily schedule and also manages payroll/timesheets.
• Assists in the resolution of routine inquiries, assists with educational arrangements, or other related activities.
• Demonstrates a willingness and interest to cross train in other areas to enhance operational effectiveness and efficiency.
• May complete various reports and assist with gathering of information for audit related requests.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED