Department Analyst - Pharmacy Operations

Cleveland Clinic

29d•Hybrid

About The Position

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Clinical Systems Analyst I, you will participate in the implementation of health care information systems. In this role, you will assist with developing and testing application functionality, participate in project teams and collaborate with clinical departments to complete clinical system implementations. You will also assist with training programs related to automated systems. A caregiver in this role works a hybrid schedule from 8:00 a.m. – 4:30 p.m., with one day per week onsite at Main Campus. To be considered for this position, candidates must reside locally in Northeast Ohio (NEO).

Requirements

Bachelor's Degree (Additional relevant years of experience may offset Bachelor's Degree)
One year of applicable hospital or major medical center clinical experience OR one year of recent experience supporting a major clinical information system
In depth knowledge of clinical theory and practice
License in a medically related field such as nursing (RN), pharmacy technician (CPHT), medical assistant (CMT), medical technology (MT) or Emergency Medical Technician - Paramedic
Familiar with the processes and procedures related to health care regulatory agencies
Strong communication and analytical skills
Technical certification may be required

Nice To Haves

Excel or analyst experience
Advanced Excel proficiency
Experience analyzing large datasets
Proficiency in SQL
Experience with reporting and data extraction
Experience optimizing programs and services

Responsibilities

Interact with end-users to assist with problem definition and provide implementation support.
Coordinate and conduct education and end-user training programs to ensure systems are utilized as designed.
Assist with development of end-user documentation that provides clear, concise reference information.
With direction from Pharmacy Leadership, provide implementation assistance for system projects through all phases of the system development life cycle.
Perform program management and analyst functions, including tracking systems, metrics and operational performance.
Run, generate and analyze reports and dashboards.
Extract and analyze large datasets to support operational decision-making.
Identify opportunities for service and program optimization and support continuous improvement initiatives.
Conduct audits and support regulatory compliance.
Support pharmacy programs, including procurement, controlled substance management and inventory management.
Provide reporting and analytical support for pharmacy operations and programs.
Perform other duties as assigned.