Dental Treatment Plan Coordinator

Select Dental Management•Concord, NH

3d•$23 - $25•Onsite

About The Position

Generations Dental Care is seeking a Dental Treatment Plan Coordinator to join their team. This role is crucial for ensuring a seamless patient experience, making sure patients leave well-informed about their treatment plans, the benefits of treatment, insurance coverage, and financial arrangements. The ideal candidate will thrive in an efficient, patient-centric, fully digital dental office with an outstanding dental team.

Requirements

Dental insurance knowledge is required.
Excellent oral and written communication skills.
Project coordination experience.
Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
Facility with Microsoft Office and dental practice management software.
Positively contribute to a respectful and collaborative working environment with coworkers.
Willingness to advance skills through continuing education opportunities.
Present to work during scheduled shifts.
Dental office experience is required, especially in presenting treatment and financial plans.

Nice To Haves

5 years of Dental experience is preferred
Dental Assisting experience is a plus
Dentrix experience is strongly preferred.

Responsibilities

Prepare and present treatment plans and financial estimates to patients for all prescribed treatments.
Schedule patient treatment appointments, reschedule missed appointments, and follow up with patients who have not completed treatment.
Manage the Doctor and hygiene schedules to achieve goals through efficient use of appointment time.
Work with a clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals.
Assist patients with financial arrangements.
Complete pre-authorization.
Handle all treatment paperwork including consent forms, policy forms, and exit paperwork.
Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors.
Check patients out.
Answer and return incoming calls from patients.
Adhere to confidentiality, state, federal, and HIPAA laws and guidelines concerning patient records.
Other duties as assigned.