Treatment Plan Coordinator
Grove Dental Associates•Lombard, IL
•$20 - $25•Onsite
About The Position
At our practice, patient care isn’t just what we do—it’s who we are. With empathy as our guiding principle, we’re dedicated to transforming the dental experience for every patient, every visit. Partnering with North American Dental Group, we’re equipped with the tools and support to deliver excellent care.
Requirements
- High School Diploma or equivalent
- 1-5 years of customer service, insurance, or dental experience preferred.
- Familiarity with dental software, Microsoft Office, and a willingness to learn new programs.
- Strong communication, organizational, and multitasking skills.
Nice To Haves
- Associate’s degree preferred
Responsibilities
- Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience.
- Perform administrative duties such as sorting mail, scanning documents, and photocopying.
- Answer phone calls, provide information, and schedule, verify, and confirm appointments.
- Clearly explain dental procedures, policies, and services to patients.
- Present financial arrangements and policies to patients while maintaining professionalism and empathy.
- Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow.
Benefits
- Paid Time Off: Competitive PTO that grows with your career.
- Comprehensive Benefits: Including 401(k).
- Career Growth: Access to continuing education and development opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
