Dental Treatment Plan Coordinator

OLD GREENWICH DENTAL CENTER•Greenwich, CT

13d•Onsite

About The Position

Old Greenwich Dental Center, a high-performance, patient-focused dental practice, is looking for a motivated, sales-driven, and detail-oriented Dental Treatment Coordinator to join our dynamic team. If you're a confident communicator with strong sales abilities, a background in dental or medical coordination, and a passion for providing top-tier patient care, this is an incredible opportunity to thrive in a modern, technology-forward dental practice while helping drive financial success.

Requirements

2+ years in a Dental Treatment Coordinator or sales-oriented dental role
Ability to present treatment plans and close cases with professionalism and empathy
Deep understanding of dental procedures and patient education
Skilled in union, in-network, out-of-network billing, and third-party financing (CareCredit, Lending Club, Sunbit and Cherry)
Comfortable using Open Dental (preferred), Google Suite, Zoom, and Asana for daily workflow
Excellent decision-making and problem-solving capabilities in billing, scheduling, and case presentations
Committed to building strong patient relationships and supporting long-term retention

Nice To Haves

Open Dental experience

Responsibilities

Present & manage treatment plans, collaborating closely with the clinical team
Drive treatment acceptance and office revenue using confident, ethical sales techniques
Guide patients through financing options , including CareCredit, Lending Club, and Sunbit
Assist with patient and insurance collections (AR support)
Verify insurance, process claims, and manage insurance breakdowns
Maintain organized, efficient workflows for treatment coordination and front office responsibilities
Collaborate with clinical and administrative teams for seamless patient flow
Monitor and help improve KPIs like treatment acceptance, collections, and production