Dental Treatment Plan Coordinator

Aviva Health•Roseburg, OR

13d•$19 - $29•Onsite

About The Position

Aviva Health is a dynamic and mission-driven federally qualified health center (FQHC) committed to providing comprehensive and compassionate healthcare services. Aviva Health offers a holistic approach to care, addressing patients' medical, behavioral health, dental, and social service needs. As a vital healthcare resource in the community, Aviva Health fosters a collaborative and supportive work environment where dedicated healthcare professionals have the opportunity to make a meaningful impact on the lives of individuals and families. Join us at Aviva Health and be part of a team that is dedicated to making a difference in the lives of our patients and the community we serve.

Requirements

High school graduate or equivalent education.
Must possess knowledge of Practice Management and Electronic Dental Records.
Able to understand dental procedure coding and familiarity with dental terminology.
Must be able to type 40WPM.
Strictly adheres to the ethics and Code of Conduct as established by the American Dental Association, Oregon State Board of Dental Examiners, and Aviva Health.
Displays a high level of initiative, effort, and commitment to completing assignments efficiently and timely. Works with minimal supervision and exercises sound judgment and attention to detail.
Promotes positive customer relations and service to both internal and external customers in a non-discriminatory, confidential, professional, and friendly manner that builds dignity for each individual person.

Nice To Haves

One-year dental assisting experience or two years dental front-office experience preferred.
Knowledge of collection procedures and laws is preferred.

Responsibilities

Verifies completion of services to ensure appropriate scheduling of subsequent phases of care.
Identifies outstanding and completed treatment phases to support continuity of care and collaborates with clinical staff to develop and update treatment plans.
Maintains proficiency in all registration processes to ensure accurate, efficient patient registration and optimize collections.
Performs telephone and in-person triage for patients as appropriate.
Provides courteous, responsive patient support via telephone and in person.
Schedules patient appointments in alignment with clinical priorities and patient needs.
Accurately records patient information and processes payments within the practice management system.
Partners with the Billing Department to support accurate patient account management and collections.
Provides support to team members as needed to maintain efficient clinic operations.
Attends required meetings and trainings.
Adheres to all Aviva Health and departmental policies and procedures.
Performs other duties as assigned by leadership.