Dental Treatment Plan Coordinator

Guardian Dentistry Partners•Marlton, NJ

6h•Onsite

About The Position

The Dental Office of Rosen and Dworkin is seeking a motivated Dental Treatment Plan Coordinator to join their team. This role is crucial in ensuring a seamless patient experience, from understanding treatment plans and insurance benefits to coordinating appointments and financial arrangements. The ideal candidate will thrive in a clinically focused, patient-centric, fully digital dental office with an outstanding, well-trained, and highly motivated dental team.

Requirements

Dental insurance knowledge is required.
Excellent oral and written communication skills.
Project coordination experience.
Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
Facility with Microsoft Office and dental practice management software.
Positively contribute to a respectful and collaborative working environment with coworkers.
Willingness to advance skills through continuing education opportunities.
Present to work during scheduled shifts.
Dental office experience is required, especially in presenting treatment and financial plans.

Nice To Haves

Dentrix experience is strongly preferred.

Responsibilities

Prepare and present treatment plans and financial estimates to patients for all prescribed treatments.
Schedule patient treatment appointments, reschedule missed appointments, and follow up with patients who have not completed treatment.
Manage the Doctor and hygiene schedules to achieve goals through efficient use of appointment time.
Work with a clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals.
Assist patients with financial arrangements.
Complete pre-authorizations.
Handle all treatment paperwork including consent forms, policy forms, and exit paperwork.
Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors.
Check patients out.
Answer and return incoming calls from patients.
Adhere to confidentiality, state, federal, and HIPAA laws and guidelines concerning patient records.
Other duties as assigned.