Dental Treatment Coordinator

American Dental Companies•Polk City, FL

1d•$22 - $26•Onsite

About The Position

At Kreative Dental Care, we take pride in treating every patient like family, offering friendly, high-quality dental care in a welcoming, small-town-feel environment. We are seeking a proactive and detail-oriented Treatment Plan Coordinator to join our close-knit, collaborative team. In this role, you will work closely with our clinical and front-office teams to ensure exceptional patient care, smooth operations, and clear financial communication. Our ideal candidate is comfortable discussing finances, confident presenting treatment plans, and eager to help patients achieve their healthiest smiles.

Requirements

Front desk and dental office experience required (minimum 1 year in treatment or financial coordination preferred).
Ability to read and interpret a patient ledger and navigate dental software efficiently.
Exceptional interpersonal skills with a strong, welcoming customer service focus.
Must be entirely comfortable talking about money and payment options.
Bilingual skills are strongly preferred!
Excellent multitasking abilities with a sharp eye for accuracy in financial administration and record-keeping.

Responsibilities

Confidently present comprehensive dental treatment plans to patients, explaining clinical recommendations and addressing any questions.
Comfortably discuss financial arrangements, payment options, and fee structures with patients while collecting co-pays and managing financial records.
Actively manage accounts receivable, follow up on outstanding balances, and handle insurance claims and pre-authorizations.
Help coordinate and maintain an optimized schedule, ensuring efficient patient flow across clinical and front-office operations. (Includes occasional Friday administrative/AR work as needed).
Assist with front desk duties, patient communications, and maintaining accurate office and patient records.