Dental Team Manager

Smile America Partners•Farmington Hills, MI

15h•Onsite

About The Position

The nation’s largest in-school dental program is looking for a Dental Team Manager to facilitate in providing dental services to children who may not otherwise receive dental care. For over 20 years, Smile America Partners has been changing lives, one small smile at a time. We need your help to reach many more children in need.

Requirements

Works as team with School Relationship Manager
Familiarity of state rules and regulations regarding team certification and composition
Ability to communicate effectively with others
Ability to sit for long periods of time at a computer
Ability to sit, stand, walk and use hands to handle keyboard, telephone, paper, files and other office equipment as deemed necessary
Ability to review detailed documents, processing data entry, and read computer screens simultaneously
Ability to occasionally lift and/or move up to 15 pounds

Nice To Haves

Experience in dental field
Experience in management

Responsibilities

Schedule and manage the day-to-day visit logistics of the Dental Teams
Serves as the key liaison between the field staff, operations, and practice owners
Facilitation of field team schedules
Managing dental team issues (equipment, staffing, travel, personnel issues, etc.)
Ensuring field teams have appropriate information on visit dates
Managing and tracking dental team performance and compliance issues
Receiving daily updates from dental teams in the field
Approving payroll
Monitors and fills short term dental team capacity by reviewing upcoming dates with excess capacity and working with SRM to pull visits forward as appropriate
Communicate daily with the Team Leaders and dentists to support service delivery, problem solving, conflict resolution and team building
Reviews feedback from clinical teams and elevates as appropriate